I have a similar but different issue. For some reason the switches on both sides just inside the door to open/close the door don't work, but if I touch the little button on the door handle it works fine, any ideas?
Waldo mentioned this, and I wanted to reiterate that there is a Safe Lock feature. It may be activated and that is why you cannot open the doors from the inside. Here is the info from the Owner's Manual on page 46.
"Safe Lock — If Equipped
To provide a safer environment for small children riding in
the rear seats, the second row sliding door switches may be
overridden by pushing the Sliding Doors Power OFF
button, located in the front overhead console.
When Power OFF is selected, the power sliding side doors
may not be opened or closed by pushing the buttons
located on the B-Pillar trim panels, just in front of the
sliding doors. Even when ’Power OFF’ is selected the
passive Entry buttons on the outside door handle still
works to power your sliding door open or closed.
The Power OFF LED, in the overhead console, will be lit
when the handles are manual and the buttons just inside
the sliding doors are disabled.
To enable power to the handles and buttons, when the
overhead console Power OFF LED is lit, push the Sliding
Doors Power OFF button, located in the front overhead
Chrysler Social Care Specialist