Uconnect Theater Headphones Busted - Page 24 - 2017+ Chrysler Pacifica Minivan Forums
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post #231 of 234 (permalink) Old 05-03-2019, 09:26 AM
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Originally Posted by vdubpower View Post
hi, i have the same issue with one set of headphones with the battery door broken. How can i go about replacement. I am still under the first 3 yr warranty
Hello vdubpower,

We're sorry to hear you're having a tough time wit your headphones. Feel free to connect with Aptiv at 248-724-5900 as they warrant the headphones and would be happy to help.

Jasmine
Chrysler Social Care Specialist
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post #232 of 234 (permalink) Old 05-03-2019, 10:02 PM
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ive contacted aptiv, they were quick to respond they say the new phones will be arriving in 2-3 week and they need the old ones back once the others arrive

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post #233 of 234 (permalink) Old 05-16-2019, 11:49 PM
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Originally Posted by airwalker82 View Post
Has anyone else had problems with the little cover to the batteries breaking? In less than 6 months both mine have broken near the release under what I would consider normal use by two young kids. No slamming or dropping that I know of. I'm wondering if it's a design issue because the the cover holds the batteries in under a lot of pressure and, of course, the headphones do not work once that little cover is broken.
One pair broke the first week I had the car. The other within a month. They are crap.
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post #234 of 234 (permalink) Old Today, 01:59 PM
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I just called. The number to APTIV that I was given was 888-293-3332. I spoke to someone. They took my information. I'm supposed to receive the new headphones in 2-3 weeks.
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