Recall V15: Right Front Lower Controller Arm - Page 2 - 2017+ Chrysler Pacifica Minivan Forums
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post #11 of 30 (permalink) Unread 03-11-2019, 10:24 PM
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Well I'll be damned, I wanted to book an appointment for noise on the front right corner. I hear it at low speeds mostly, like ice build up but I was getting convinced it wasn't that.
I checked my VIN and I'm affected by the recall too. I knew there was something up with that corner...
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post #12 of 30 (permalink) Unread 03-12-2019, 05:56 PM
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Quote:
Originally Posted by snorth View Post
We need to get that VIN lookup tool URL stickied here somewhere.
US:
https://www.mopar.com/en-us/my-vehic...ls/search.html

CAN:
https://www.mopar.com/en-ca/my-vehic...ls/search.html

Also, here is the one that shows the rapid response recalls:
https://www.fcausfleet.com/news-and-events/recalls.html

2018 Pacifica Hybrid Limited - Molten Silver
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post #13 of 30 (permalink) Unread 03-20-2019, 04:00 PM
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My VHR email today has a notification about this recall. But when I click "Details" it says "Page not found". When using the VIN lookup URL above, it says my vehicle is included but parts are not available. I'll be by my dealer tomorrow. I'll stop in & see what they say.

2018 Limited
Copper Pearl Coat Ext.
Black/Deep Mocha Int.
Harmon Kardon Sound
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post #14 of 30 (permalink) Unread 03-20-2019, 11:46 PM
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Mines at the dealer as we speak for this recall and no access to rear hvac from dash.


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post #15 of 30 (permalink) Unread 03-21-2019, 12:04 PM
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Full details from the NHTSA recall summary

See static.nhtsa.gov/odi/rcl/2019/RCLRPT-19V143-9554.PDF for full details.
Some 2018 MY Chrysler Pacifica vehicles may experience a separation of the right
front lower control arm ball joint stud from the steering knuckle.
The suspect period began at Windsor Assembly Plant with vehicles built on
November 1, 2017, which experienced an increase in warranty claims for buzz,
squeak, and rattle relating to the suspect joint. The suspect period ended with
vehicles built on February 28, 2018, after which the warranty claims declined.
Warranty claim records were used to identify the suspect period.
Similar vehicles not included in the recall were manufactured before or after the
suspect period
So recall is only from Nov 1 2017 to Feb 28 2018
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post #16 of 30 (permalink) Unread 03-21-2019, 03:26 PM
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My VHR email today has a notification about this recall. But when I click "Details" it says "Page not found". When using the VIN lookup URL above, it says my vehicle is included but parts are not available. I'll be by my dealer tomorrow. I'll stop in & see what they say.
I stopped by the dealer & they didn't have much to say. They didn't have parts & I should wait until I get a notice in the mail.

2018 Limited
Copper Pearl Coat Ext.
Black/Deep Mocha Int.
Harmon Kardon Sound
Trailer Tow Group
Advanced Safety Tec
Uconnect Theater
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post #17 of 30 (permalink) Unread 03-21-2019, 06:51 PM
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I received a health report on my 2018 PacHy which told me to take immediate action for the V15 recall. I made an appointment, then found out that they won’t have the part for several months. This worries me and also makes me a little mad. How dangerous is this? Are my family and I safe in this vehicle?
Hey Chrysler- let’s get on the ball and get these repair parts out!!!!!
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post #18 of 30 (permalink) Unread 03-22-2019, 09:04 AM
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Quote:
Originally Posted by Judite View Post
I received a health report on my 2018 PacHy which told me to take immediate action for the V15 recall. I made an appointment, then found out that they wonít have the part for several months. This worries me and also makes me a little mad. How dangerous is this? Are my family and I safe in this vehicle?
Hey Chrysler- letís get on the ball and get these repair parts out!!!!!
It appears the FCA has determined that a quick solution to this dangerous problem is more expensive than the price of a few accidents...

Sjambok

2018 Touring L+
Gas
March 2018 Build
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post #19 of 30 (permalink) Unread 03-26-2019, 09:15 PM
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Went in on the 21st for service on the recall, no parts available. "Will be a few months"


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post #20 of 30 (permalink) Unread 05-01-2019, 02:17 PM
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Garage
I received the official Recall Nofication Letter from FCA, US, LLC. I called my local dealer (Fruitland Park, FL) to check on availability of parts for the fix of this Recall. As expected, the notification letter does NOT mean they have the parts for this action yet. They are gathering a list of customers who bought Pacificas from them or call them and will be calling people to schedule input of the vehicles when the parts are available. I imagine the dealers kind of "hate" it when the public gets those letters before the dealers have the parts/tools to perform the inspections and/or repairs.

2018 Pacifica (Gas) Touring L
Manf: 18 Dec 2017, 0800 Hrs, Canada (that was a Monday)
Purchased 26 Jan 2018, 20 Miles, Fruitland Park, FL
Ext Color: Molten Silver
Int Color: Black / Alloy Interior Colors
Perforated Leather Trim Bucket Seats
Engine: 3.6L V6 24V VVT ENgine with ESS
Transmission: 9-Speed FWD Auto Trans

Perpetual Stop/Start Failure - terrible car as unknown future fails exceed the good.
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