Recall V15: Right Front Lower Controller Arm - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 30 (permalink) Old 03-08-2019, 06:13 PM Thread Starter
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Recall V15: Right Front Lower Controller Arm

I recently had my vehicle in for service, so thought I'd do a check for recalls by VIN. Looks like there is a new one out, but doesn't appear to have a remedy at this time.

Feb 28,2019
Manufacturer Recall Number: V15
NHTSA Recall Number: 19V-143
Recall Status: Recall Incomplete, remedy not yet available

Summary
A combination of loss of clamp load and inadequate joint engagement could result in a separation of the right front lower control arm from the steering knuckle.

Safety Risk
If the right lower control arm separates from the steering knuckle, the driver may experience a loss of directional control. A loss of directional control can cause vehicle crash without prior warning.

Remedy
Inspect the right front knuckle and lower control arm for damage and replace as needed, and to replace the right front lower control arm knuckle pinch bolt with a larger-diameter pinch bolt.

Manufacturer's Notes
For more information, visit recalls.mopar.com or call 1-800-853-1403. Please have your VIN ready when calling.

2018 Pacifica Touring-L Plus, Billet Metallic
  • S Appearance Package + 20" Wheels | MOPAR Front & Rear Splash Guards | Hands-Free Sliding Door & Liftgate | 3M Protection (Front & Rear Bumper, Hood, Wheel Wells, Mirrors, A-Frame, Door Sills)
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post #2 of 30 (permalink) Old 03-08-2019, 06:29 PM
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Just checked online and it's on my recall list too. Looks like this problem affects both gas and hybrid.

2018 Pacifica Hybrid Limited - Molten Silver
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post #3 of 30 (permalink) Old 03-09-2019, 12:23 AM
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Quote:
Originally Posted by popcanguy View Post
Just checked online and it's on my recall list too. Looks like this problem affects both gas and hybrid.
Ditto - build date 11/2017

2018 Pacifica Limited Billet Silver Metallic Clear Coat
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Delete Vacuum / Add Spare Tire
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Last edited by Lily; 03-09-2019 at 11:38 AM.
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post #4 of 30 (permalink) Old 03-09-2019, 09:40 AM
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Ours is not listed. Build date 04/10/2018.

2018 Pacifica Touring L Plus (gas)
Built April 10, 2018 (Tuesday)
Molten silver exterior
Toffee cognac alloy interior (gray carpeting)
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18" tire/wheel group (Michelin Premier tires)
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post #5 of 30 (permalink) Old 03-09-2019, 12:32 PM
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Not listed, build date 6/18.

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post #6 of 30 (permalink) Old 03-10-2019, 03:53 PM
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Same status here with my 2018 Pacifica Manf Date: 18 Dec 2017. But can't get any info from any sources for when the inspect and repair procedure might be possible. I'm betting they could inspect the parts (heck, don't inspect - just pull the old and replace) but don't have enough replacement parts "in the bin" to handle the sudden draw for them.

2018 Pacifica (Gas) Touring L
Manf: 18 Dec 2017, 0800 Hrs, Canada (that was a Monday)
Purchased 26 Jan 2018, 20 Miles, Fruitland Park, FL
Ext Color: Molten Silver
Int Color: Black / Alloy Interior Colors
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Engine: 3.6L V6 24V VVT ENgine with ESS
Transmission: 9-Speed FWD Auto Trans

Perpetual Stop/Start Failure - terrible car as unknown future fails exceed the good.
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post #7 of 30 (permalink) Old 03-11-2019, 01:02 PM
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Quote:
Originally Posted by popcanguy View Post
Just checked online and it's on my recall list too. Looks like this problem affects both gas and hybrid.
We need to get that VIN lookup tool URL stickied here somewhere.

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post #8 of 30 (permalink) Old 03-11-2019, 01:44 PM
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Quote:
Originally Posted by snorth View Post
We need to get that VIN lookup tool URL stickied here somewhere.
The NHSTA website seems to list recalls not completed.
The Mopar website lists recalls that have been done and possibly those needed.
Currently my van is up to date and doesn't appear to be affected by the recall in this thread (build date 9/2016).

https://www.nhtsa.gov/recalls
https://www.mopar.com/en-us/my-vehic...ls/search.html
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2017 Pacifica Touring L (gas) - Sept. 2016 build
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post #9 of 30 (permalink) Old 03-11-2019, 03:32 PM
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Quote:
Originally Posted by macuis View Post
I recently had my vehicle in for service, so thought I'd do a check for recalls by VIN. Looks like there is a new one out, but doesn't appear to have a remedy at this time.

Feb 28,2019
Manufacturer Recall Number: V15
NHTSA Recall Number: 19V-143
Recall Status: Recall Incomplete, remedy not yet available

Summary
A combination of loss of clamp load and inadequate joint engagement could result in a separation of the right front lower control arm from the steering knuckle.

Safety Risk
If the right lower control arm separates from the steering knuckle, the driver may experience a loss of directional control. A loss of directional control can cause vehicle crash without prior warning.

Remedy
Inspect the right front knuckle and lower control arm for damage and replace as needed, and to replace the right front lower control arm knuckle pinch bolt with a larger-diameter pinch bolt.

Manufacturer's Notes
For more information, visit recalls.mopar.com or call 1-800-853-1403. Please have your VIN ready when calling.



Not knit picking just wishing to clarify as you wrote "doesn't appear to have a remedy at this time." but pasted a paragraph which is titled Remedy and describes what needs to be done.


I am wondering if you meant to write that parts are not available because that is message that I saw when I entered my VIN to search for recalls - see below. I also got the same message via a link on my monthly VHR email.


Curious to hear if anyone has had this repair completed and how long it takes - it sounds like a day long job which usually means 2 days without the car.


Recall Status
Incomplete but repair parts are not available

Get Notified When Parts are Available


you can view online via this link (which I cannot post given too few posts) mopar dot com forward slash en-us forward slash my-vehicle forward slash recalls forward slash results.html#
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post #10 of 30 (permalink) Old 03-11-2019, 05:12 PM
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I filled out the request to get notified when parts are available with the dealership I use. I'll be sure to pass along anything if I hear any more about it.

Additionally - I'm curious.... if you lost control and wrecked as a result of the control arm do you get a new van under warranty?

2018 Pacifica Limited Billet Silver Metallic Clear Coat
Uconnect® Theater with Streaming and Sound
Interior Protection Package
Trailer Tow Group
Advanced SafetyTec Group
KeySense
8–Passenger Seating & 20–Inch Wheel Group
Delete Vacuum / Add Spare Tire
Front and Rear Splash Guards
Engine Block Heater
Lifetime Warranty w/ $100 Deductible
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