Recall V53 - 2017+ Chrysler Pacifica Minivan Forums
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post #1 of 53 (permalink) Old 05-17-2019, 12:45 PM Thread Starter
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Recall V53

May 09,2019

NHTSA Recall Number 19V-348

Summary
The battery ground may have been built with a sealer that is used during the wire harness manufacturing process may accumulate on the wire harness tab which may cause a loss of clamp load in the battery ground joint over time. A loose battery ground joint may cause an intermittent battery ground connection possibly resulting in an intermittent loss of power steering assist with inconsistent driver steering effort and/or a loss of motive power.

Safety Risk
An intermittent loss of power steering assist may result in an inconsistent driver steering effort. A loss of motive power could also occur. Either of these conditions may increase the risk of a vehicle crash without warning.

Remedy
Disassemble and inspect the suspect ground surfaces, clean the contact surfaces as needed, and reassemble the ground joint to the specified torque.

2018 Touring L (gas)
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post #2 of 53 (permalink) Old 05-17-2019, 01:40 PM
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Got mine done today - didn't know anything about it until they were done supposedly doing the ball joint recall.

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Perpetual Stop/Start Failure - terrible car as unknown future fails exceed the good.
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post #3 of 53 (permalink) Old 05-17-2019, 04:55 PM
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Here is a link to the Consumer Reports description of the recall:

https://www.consumerreports.org/car-...eering-issues/

Fiat Chrysler Automobiles (FCA) is recalling 198,731 of its 2017 to 2019 Pacifica minivans because they may abruptly stall or lose power steering because of improperly installed wiring, the automaker said.

If a vehicle stalls while in motion or if the steering effort required to turn the vehicle suddenly changes, it could lead to a crash, according to the National Highway Traffic Safety Administration.

Only Pacificas that have engine stop/start systems—which automatically shut off the engine when the vehicle stops—are included in the recall. FCA said that it is unaware of any injuries or crashes resulting from the problem.

Vehicles recalled: Certain 2017 to 2019 Chrysler Pacifica minivans manufactured from Oct. 11, 2016, through Nov. 20, 2018.

The problem: Because of a manufacturing issue, a wiring connection may become loose over time. As a result, the vehicle may stall or lose its power steering.

The fix: Dealers will disassemble, inspect, clean, and reassemble the connection as needed, at no charge to owners.
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post #4 of 53 (permalink) Old 05-18-2019, 12:06 AM
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Well I guess I’ll get another car wash out of it but still annoying
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post #5 of 53 (permalink) Old 05-18-2019, 08:13 AM
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post #6 of 53 (permalink) Old 05-18-2019, 08:44 AM
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Many of Us have Done This but...

Quote:
Originally Posted by aloric View Post
May 09,2019

NHTSA Recall Number 19V-348

Summary
The battery ground may have been built with a sealer that is used during the wire harness manufacturing process may accumulate on the wire harness tab which may cause a loss of clamp load in the battery ground joint over time. A loose battery ground joint may cause an intermittent battery ground connection possibly resulting in an intermittent loss of power steering assist with inconsistent driver steering effort and/or a loss of motive power.

Safety Risk
An intermittent loss of power steering assist may result in an inconsistent driver steering effort. A loss of motive power could also occur. Either of these conditions may increase the risk of a vehicle crash without warning.

Remedy
Disassemble and inspect the suspect ground surfaces, clean the contact surfaces as needed, and reassemble the ground joint to the specified torque.
It would be useful if FCA would provide a photo of the Ground(s) that are associated with the problem...does anyone have a photo?

Sjambok

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post #7 of 53 (permalink) Old 05-18-2019, 08:44 AM
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Quote:
Originally Posted by aloric View Post
May 09,2019

NHTSA Recall Number 19V-348

Summary
The battery ground may have been built with a sealer that is used during the wire harness manufacturing process may accumulate on the wire harness tab which may cause a loss of clamp load in the battery ground joint over time. A loose battery ground joint may cause an intermittent battery ground connection possibly resulting in an intermittent loss of power steering assist with inconsistent driver steering effort and/or a loss of motive power.

Safety Risk
An intermittent loss of power steering assist may result in an inconsistent driver steering effort. A loss of motive power could also occur. Either of these conditions may increase the risk of a vehicle crash without warning.

Remedy
Disassemble and inspect the suspect ground surfaces, clean the contact surfaces as needed, and reassemble the ground joint to the specified torque.
Thanks for posting. This could explain many of the "unexplained" problems that some owners have had and that dealerships couldn't solve.
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post #8 of 53 (permalink) Old 05-18-2019, 09:48 AM
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Quote:
Originally Posted by sjambok View Post
It would be useful if FCA would provide a photo of the Ground(s) that are associated with the problem...does anyone have a photo?
All recall documents are available on the NHTSA website. Here is a link to the Chrysler remedy instructions for the recall. It contains step by step procedure and photos to perform the recall work. No parts are required, it’s strictly labor.

https://static.nhtsa.gov/odi/rcl/201...9V348-8890.pdf
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post #9 of 53 (permalink) Old 05-18-2019, 10:10 AM
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Quote:
Originally Posted by Longtimemopar View Post
Thanks for posting. This could explain many of the "unexplained" problems that some owners have had and that dealerships couldn't solve.
Would be interesting to examine the connection prior to performing the recall, especially on those that are experiencing problems. Doesn't seem too hard to get to.
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post #10 of 53 (permalink) Old 05-18-2019, 10:21 AM
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Quote:
Originally Posted by Shadow5501 View Post
All recall documents are available on the NHTSA website. Here is a link to the Chrysler remedy instructions for the recall. It contains step by step procedure and photos to perform the recall work. No parts are required, it’s strictly labor.

https://static.nhtsa.gov/odi/rcl/201...9V348-8890.pdf
Thank you for linking the site.

What is really disturbing about this is the lack of knowledge and/or brain initiative by the inspectors and assembly personnel that would allow obvious insulation to remain on ground connectors for two years and almost 200,000 vehicles. From the supplier to the final assembly, this part was handled multiple times. Unbelievable.
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