Stays in ICE mode with full battery
A few days ago while driving, my instrument cluster popped up with the message: "Fuel and oil refresh mode in progress. Engine running."
This message pops up every time I start to drive, within a couple of blocks, and the vehicle stays in Hybrid mode, even with a full battery charge. It returns to electric after I turn the vehicle off, and then start it again, but switches back to this engine only mode after a short time.
The dealer service tech thought it might be related to how long since I last filled my tank with gas, since gas can eventually go bad. It has only been 4 weeks since my last fill up, so that doesn't seem like the answer. But just in case, I added about 6 more gallons (filled it) to dilute the old gas with some new gas. That had no effect on this problem.
So, I am stuck with a hybrid that doesn't want to run in electric mode. I have a service appointment in a few weeks. Has anyone here had such a problem? Can anyone speculate on what is going wrong?
2018 Pacifica Hybrid Limited Molten Silver (12/2017 build)