bad high voltage battery? - 2017+ Chrysler Pacifica Minivan Forums
 
LinkBack Thread Tools
post #1 of 3 (permalink) Old 04-09-2019, 10:53 PM Thread Starter
Junior Member
 
Join Date: Apr 2019
Posts: 3
bad high voltage battery?

We have had our 18 limited for just over a year and have almost 14000 miles. Until recently had very little problems. But now we are having 2 problems.

For the past few weeks, our electric range has diminished from an average of 30 miles per charge to under 20.

Also during the same period when the indicator is showing 0% battery the car won’t start. This has happened at least 4 times. The ‘Plug in vehicle for battery conditioning’ message appears. After about 30 mins the car starts... I know the cold will do that but we live in Florida - so not a weather issue

We have a level 2 charger at the house so we charge at least once a day. Driving patterns have not changed.

The dealer changed the 12v battery and claims there is nothing else wrong with the an. Even after the battery change we had no change to the lower electric range and have had another instance of a non start.

Anyone else have a similar experience?
yosem is offline  
Sponsored Links
Advertisement
 
post #2 of 3 (permalink) Old 04-10-2019, 12:24 AM
Senior Member
 
stop-eject's Avatar
 
Join Date: Sep 2017
Location: MD
Posts: 1,627
Garage
I've never heard of similar complaints, they do sound like a HV battery problem. Dealer's diagnostic tool can retrieve a lot of data from the battery.

*** 2019 Hybrid Limited ***
stop-eject is online now  
post #3 of 3 (permalink) Old 04-30-2019, 01:07 PM Thread Starter
Junior Member
 
Join Date: Apr 2019
Posts: 3
After 27 days Chrysler has finally acknowledged that the high voltage (hybrid) battery is faulty and they will replace it. Anyone else have their battery replaced? Any idea how long it takes? The dealer does not know when the battery will arrive or how long it takes to install as they have never done this... I am filled with confidence, not!
yosem is offline  
Reply

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the 2017+ Chrysler Pacifica Minivan Forums forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page



Similar Threads
Thread Thread Starter Forum Replies Last Post
Dead battery adventures stop-eject 2017+ Chrysler Pacifica PHEV Hybrid General Discussion 377 07-21-2019 10:32 PM
Gas Pacifica Battery Gauge & Info SciTchr Electronics 36 05-16-2019 07:46 PM
Connects between HiVolt Traction Battery and 12 V system myates312 2017+ Pacifica PHEV Hybrid Batteries And Charging 16 07-18-2018 10:24 PM
Hybrid Battery Technical Details zootjeff 2017+ Chrysler Pacifica PHEV Hybrid General Discussion 72 04-23-2018 03:02 PM
"12v" Battery Voltage Chris 2017+ Chrysler Pacifica PHEV Hybrid General Discussion 2 12-21-2017 10:24 PM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome