After being stranded twice over the past few months in my 1999 Town & Country Limited with fuel system problems, I figured it was time for a new car.
My lovely wife got a Tesla Model-3 last summer, but I need a bigger car, so I figured a Pacifica Hybrid would fit the bill -- but my Town & Country had all-wheel drive, and I live on a hill with steep roads so I was holding out for a fabled AWD version of the Pacifica Hybrid. Finally, on a Saturday in mid-February, I went through Consumer Reports' no-obligation auto-buying service (which is actually TrueCar) and entered the info for the Buddhist Zen version of the 2019 Pacifica Hybrid Limited ("make me one with everything"). Got emails from three dealers, one local and two out in the boonies, and the local dealer offered $3500 off sticker (including the $1k Chrysler rebate). We drove to that dealer and quickly found out that the car they offered was actually ordered for someone and just picked up (I guess they were going to let me test-drive it and order another). Kind of annoying watching the poor guy poke at his computer, trying to figure out where the car actually was.
Disappointed, we drove to another larger dealer in town that wasn't part of TrueCar -- the dealer that used to service my T&C (I bought that at a small dealer 100 miles away via email in 1998). This dealer had two Hybrid Limited on the lot with everything I asked for except the S appearance package -- they were still black, had 20 miles on them and looked great. After a test drive, we sat down, and I showed them the TrueCar email with $3500 off and asked if they'd match it. He went away for about 10 minutes, came back and said "sure". Of course, that was followed up with a visit to the "financing office". I already had everything set up with my credit union from the last time my T&C stranded me, and the finance guy said if I'd switch to their financing through some other credit union that I'd never heard of at 4%, they'd give me $500 in cash. My rate is 3%, and he said I could still refinance next week -- my credit union would still treat it as a new car loan. I thought this sounded really hinky so I refused -- he then upped the offer to $750. Still said no. Then he said that my credit union does not allow them to add on an extended warranty, which I think might be the root of why he was trying to get me to switch. (I later ask my credit union about that and they said there's no such restriction, but upping the financed amount to include a EW could be a problem for someone at the edge of their pre-approved amount -- I wasn't anywhere near it.) The funny thing is, knowing Chryslers, I actually did want an EW, but I believe Chrysler's is 5 years/60,000 miles for $3k (I'm sure that's negotiable). The credit union offered a 100,000 mile/8 year bumper-to-bumper warranty (with a few exclusions like shocks but full electronics coverage) for $1800, so I took that. Just hope the company (something like "Route66") stays in business. If anyone knows anything about this company, I'm still within my cancellation period -- please comment. I've had good luck with EWs in the past, including on my T&C -- got a new transmission shortly after the Chrysler warranty ended, and with the complexity of the hybrid, I figured it might be worth it.
Anyway, I bought the car on a a Saturday, and they let me take it in exchange for a promise to bring the check Tuesday, which I did. So that's my purchase story. $3500 off for one with everything except the S appearance package. (Actually, I was surprised that the theatre system is now included as standard in the Limited -- the SafetyTek and sunroof was really the only add-on as I didn't want the bigger wheels without the S package.)
After enjoying a $7500 tax credit for last year's Tesla purchase, I'm looking forward to another $7500 next year. I also did the convoluted paperwork for the Texas $2500 plug-in hybrid rebate, which requires two copies including pages signed by the dealer (they acted really confused about what I was asking them to sign--duh). Someone here mentioned that they're almost out of money, so I'd better follow up on that.
I do have to report that the check engine light came on at the end of the first week and it intermittently went in and out of turtle limp mode. While that was disappointing, it turned out that a clamp hadn't been properly secured to the coolant pump, so coolant was leaking out and I couldn't see it because the car bottom is covered with a shell, so it all accumulated in there. They gave me a loaner and fixed the problem -- everything has been perfect since then. I drive 11 miles each way to work and usually make it there and back with a bit of power to spare (much of the drive is at 70-75 mph, which isn't ideal for regenerative braking). In three weeks, I've used just over 1/8 of a tank of gas -- hope I don't run into the "stale gas" problem others have discussed here.
Sorry for the overlong intro -- I hope to learn a lot here about the car by reading other posts.
Last edited by InvaderZim; 03-07-2019 at 10:50 PM.