Join Date: Aug 2016
Location: Oak Harbor, Washington
At first the service department could not hear the sound. I had to leave work to drive it myself to demonstrate that there is indeed a sound. After convincing them there is indeed something not right, he said he would order a nut that goes on the axle and torque it. He also mentioned that the "book" says if you are too retorque this nut you need to order the axle too.
They could not duplicate the lift gate setting the alarm off. All they did there was reset the module that controls the lift gate.
They said they would take pictures of the worn spot in the cloth that I had mentioned... There is no way we could have caused it as it's in the side behind a plastic cover. It's only on one side. We have leather seats.
They took care of two recalls... One that I didn't know was a recall, a cover for the e brake manual release. The other I knew about, the CC thing.
And thank you @irpiolet I relayed that to the service department.
Father of thing 1, thing 2, thing 3, thing 4 is getting a minivan.
2017 Chrysler Pacifica Touring L Plus with Tow, Advance Safety, 8 passenger, Tire/wheel, and Nav.
*Ordered 1FEB and delivered 20MAR2017
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Last edited by Gohawks1224; 06-29-2018 at 06:14 PM.