I find it odd the first oil change is set at 20,000 miles or 2 years, then every 10,000 miles or 1 year after that. They do advise rotating tires if/when you notice unusual wear, but I like the convenience of doing both at the same time. VW and Toyota are using 10k service intervals for oil change/tire rotations with regular, hybrid or TDI's (those still on the road), so is Chrysler using special synthetic high mileage oil? Mobil 1 is advertising their new 0-20w oil as good for 20k miles or 1x change per year. But why only the first service at 20k miles, and not every 20k miles?
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2017 Pacifica Hybrid Platinum, Billet Silver, Panoramic Sunroof, 17" Wheels