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  • skidoo_j ·
    PM'd

    So in nine days of ownership we have had the van for three days, two of which i spent driving back and forth to the two different service centers for the one dealership, only to be told to come back the following Monday.
    tcadbury ·
    Third-Row Car Seats will not stow

    I have the 2017 Pacific Limited. The third-row car seats do not stow any more. This has just started happening recently. I know I have to go in to a Dealership to have this looked at, but I am not happy with my local service center. They take more than a day to investigate and resolve, and I need a car to ferry my kids around.

    Can you please let me know what is the best way that Chrysler can help me address this issue?

    Best Regards,
    Maneesh Sahu
    2C4RC1GG2HR525473
    benson304 ·
    This is in response about the remote start temperature settings. I have had the issue where my driver's side temperature will be set to "Lo" upon remote start, if I simply start the car it doesn't seem to do the same thing.

    My VIN is: 2C4RC1EG5HR634562

    Let me know if you'd like me to try to reproduce, it's plenty cold enough in the Chicago area right now.

    Thanks,
    Eric
    tcadbury ·
    Hi ChryslerCares,

    This is about your message on the forums about the power sliding doors not retracting. I had reported this issue couple of months back and took my car into a dealership twice to have it looked at...to no avail. See my case history here:

    Customer File #: 30268443

    REFERENCE NUMBER:
    EMAIL CASE NUMBER: 3383580
    REPLY LINK: http://www.chrysler.com/wccs/ brand_forms/us/reply.jsp?trk_
    ID=KMM9902570V50121L0KM&

    I even had a case manager - Joseph/Joe (586-274 8161) who closed my case, because this was 'working as designed'.

    I hope you can address my issue this time at least.
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