[tintedrosie]

We are furious. We had to take our 11 month old Pacifica Hybrid to the shop January 3rd. Got it back yesterday, February 27th, Chrysler had no loaners to give us and wouldn’t cover more than $40 a day (which for a family with a MINIVAN doesn’t cover anything but a compact car and that’s still $46 a day).

It had an awful grinding noise, kept throwing up every error possible and would shut off while driving. They replaced the PIM assembly and all the known warranty issues and gave it back yesterday.
Today as we were driving down a major highway, it flashes the check engine light and then immediately shut off. In the middle of driving. Again. We are unfortunately out of lemon law parameters, but if after they fix it THIS TIME and it happens one more time, we may need to hire an attorney to work out the Manuson-Moss Warranty Act. Having a vehicle shut off and come to a stop in rush hour traffic is terrifying - especially with your children in the car.

Just wanted to toss our issues out there to see if anyone else has had or heard of this issue. So incredibly bummed out.

 

[seo68]

We are furious.

I don't blame you, I probably would be as well. And no, you are not the first person with this problem, although I am not among those that have. The reason they replaced the PIM first is that it might fix the problem and it is cheaper than the entire transmission. The transmission probably comes next, and I am guessing that will fix it, and it will in any case it will eventually get fixed, although you may have more frustrations along the way.

My luck of the draw was different than yours, and I suspect that is true for most, but absolutely not all of us. It's a great car when it's a great car, and seeing it not live up to its potential when it fails to do so has got to be extremely frustrating. It is a shame that Chrysler still hasn't figured out how to minimize these issues.