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Good news! Just been notified of a software update!
The service bulletin number to have the update completed regarding the concern with the penguins is #08-081-16. It was just released as October 15th, 2016

It's not available online at the moment and that the service dept must apply it supposedly.
That's great news. Thanks for the info.
 

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We had big air bubbles forming under the leather dash cover. I think they just didnt use enough glue. They quickly replaced it and all is well again. We also had our rear view camera stop working and the Chrysler engineers had to get involved. They finally replaced the camera and it works fine again. That was all within the first two weeks of ownership. That was a couple months ago and no further problems for us...
 

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We had big air bubbles forming under the leather dash cover. I think they just didnt use enough glue. They quickly replaced it and all is well again. We also had our rear view camera stop working and the Chrysler engineers had to get involved. They finally replaced the camera and it works fine again. That was all within the first two weeks of ownership. That was a couple months ago and no further problems for us...
Glad you got your issues sorted Dodgezilla. There was another member with a dash bubble issue and they replaced his as well.
 

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Just picked up a Pacifica Limited a couple days ago and have found a couple issues. The front brake assist, adaptive cruise control, and auto park function doesn't work. Will be taking it in tomorrow, so hopefully it's a quick fix. There is also a slight creaking/rubbing sound inside the car when you turn the steering wheel.
 

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SO far the only thing we've taken it to the dealer for is a roller bearing on the sliding doors. It was "rattling" as it was rolling open. It looked to me like a sealed bearing but they said they lubed it and it's quiet now.
On another note, I think the brakes need to be bled. Initial pedel isn't bad but one pump brings it up noticeably.

That is all. :laugh:
 

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Has anyone here experienced what seems to be a slight whining sound during acceleration (almost like interference bleed through on the radio) for the first few miles after a cold start? I swear there is something going on, but I'm not 100% sure. After a few miles it goes away.
 

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We had big air bubbles forming under the leather dash cover. I think they just didnt use enough glue. They quickly replaced it and all is well again. We also had our rear view camera stop working and the Chrysler engineers had to get involved. They finally replaced the camera and it works fine again. That was all within the first two weeks of ownership. That was a couple months ago and no further problems for us...
Hey Dodgezilla04--I'm so glad to hear your dealership has taken great care of you and your new Pacifica. Please don't hesitate to reach out if there is anything further you need in the future!

Kori
Chrysler Social Care Specialist
 

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Just picked up a Pacifica Limited a couple days ago and have found a couple issues. The front brake assist, adaptive cruise control, and auto park function doesn't work. Will be taking it in tomorrow, so hopefully it's a quick fix. There is also a slight creaking/rubbing sound inside the car when you turn the steering wheel.
Hi RAC,

Please feel free to reach out if there is anything I can follow up on for you while your vehicle is at the dealership!

Kori
Chrysler Social Care Specialist
 

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Hey Dodgezilla04--I'm so glad to hear your dealership has taken great care of you and your new Pacifica. Please don't hesitate to reach out if there is anything further you need in the future!

Kori - Thank you for monitoring our forum. In my experience on other forums, over time it eventually becomes clear that many OEM employees monitor even if they choose to remain quite much of the time or choose to appear on-line as a customer. For any Chrysler engineers, repairmen, customer service reps that are participating in this forum I suppose you are feeling pretty darn proud overall about most of the comments you read here.
 

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Has anyone here experienced what seems to be a slight whining sound during acceleration (almost like interference bleed through on the radio) for the first few miles after a cold start? I swear there is something going on, but I'm not 100% sure. After a few miles it goes away.
I hear a whining noise when first accelerating too, after the van has sit overnight. Sounds like it is related to the transmission. Started doing it at 4k miles. Have 5.5k on it now, seems to be better now (not as noticeable). Or maybe I just was playing the radio to loud for 4k miles.
 

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Well, here is my testimonial for ChryslerCares. I had never even heard of them until about two months ago.


My son has had problems getting a certain dealer to do any recall work...on more than one vehicle and more than one recall. Somehow the parts just never seemed to come in and in one case it went on for over a year before the vehicle was sold. I won't mention the name of the dealer because I generally get good service there but then, unlike one of my two sons, I don't show up at business meetings looking like a homeless guy who just woke up (don't get me started...).


Just a few weeks ago he got the Jeep Grand Cherokee ignition switch recall notice but this time was directed to call ChryslerCares. The ChryslerCares rep actually made the call to the dealer on his behalf to set up the appointment and they had a three way call going on while the appointment was set up. Well, on the day of the appointment he arrives and, as usual, was initially told they had no record of any appointment. He told them it was made with the help of ChryslerCares and gave them the name of the ChryslerCares rep and the local dealer individual who accepted the appointment. The tone of the conversation changed at that point and his ignition switch was swapped in about 20 minutes. Apparently ChryslerCares has some degree of leverage and an ability to get things done. Just my 2 cents.
 

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Apparently ChryslerCares has some degree of leverage and an ability to get things done. Just my 2 cents.
Thanks for the insight Brett. They're definitely a great resource to have in the forum!
 

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I hear a whining noise when first accelerating too, after the van has sit overnight. Sounds like it is related to the transmission. Started doing it at 4k miles. Have 5.5k on it now, seems to be better now (not as noticeable). Or maybe I just was playing the radio to loud for 4k miles.

I noticed mine pretty much from day 1 (3 weeks ago), and I have about 1,600 miles on it now. It's really nothing more than a minor annoyance for a couple minutes, but just hope it's not an indication of any problems down the road.
 

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Has anyone here experienced what seems to be a slight whining sound during acceleration (almost like interference bleed through on the radio) for the first few miles after a cold start? I swear there is something going on, but I'm not 100% sure. After a few miles it goes away.
Hi davidbowman,
If you decide to take your vehicle in for diagnosis at a certified dealership, please feel free to reach out. I would be happy to assist you in scheduling an appointment.

Anna
ChryslerCares Social Media Specialist
 

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Hi davidbowman,
If you decide to take your vehicle in for diagnosis at a certified dealership, please feel free to reach out. I would be happy to assist you in scheduling an appointment.

Anna
ChryslerCares Social Media Specialist
Thank you, Anna. I actually have an open case with Uconnect Customer care because my Uconnect Theater system keeps crashing and randomly rebooting. I'm kind of in limbo right now because they don't appear to have a fix available for that (do you happen to know anything about that?), but I assume it will require a trip to the dealer eventually. When that happens, I'll have them check out the noise I'm hearing, also.
 

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Took our first road trip last weekend. Had an issue with the key fobs while making a stop at a McDonalds on the way back home. The key fobs would not lock or unlock the doors. Had both key fobs with me and both of them did not work. I used the UConnect app to lock / unlock the doors. Once inside the ignition started without any issues.

Both key fobs worked fine when we got home. Maybe something was interfering with the signal?
We had the same issue yesterday. Neither fob seemed to lock or unlock the doors. The remote start would not function. The door buttons didn't remotely open the rear or sliders. When we got close to open the doors, the door handle touch sensor worked and we were able to get in and everything seemed OK. When we got back home, I tried it again and all the functions worked normally. Strange?
 

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The dash lights dimming has a sorry lack of range. Either full bright or black to dim that is OK when it is totally dark out. However with auto headlights, they turn on in very early dusk and you're not able to see you gauges or the big screen because you cannot adjust the brightness high enough with out going to the lock full on position. This causes manual adjusting to full on at dusk and back to as bright as dimmer lets you when it's gets dark outside. Don't know is this is software fixable or if it is a hardware problem, but it is extremely annoying.
 

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The dash lights dimming has a sorry lack of range. Either full bright or black to dim that is OK when it is totally dark out. However with auto headlights, they turn on in very early dusk and you're not able to see you gauges or the big screen because you cannot adjust the brightness high enough with out going to the lock full on position. This causes manual adjusting to full on at dusk and back to as bright as dimmer lets you when it's gets dark outside. Don't know is this is software fixable or if it is a hardware problem, but it is extremely annoying.
My truck was the same way. I just had to manually turn them on and off at dawn/dusk.
 

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The dash lights dimming has a sorry lack of range. Either full bright or black to dim that is OK when it is totally dark out. However with auto headlights, they turn on in very early dusk and you're not able to see you gauges or the big screen because you cannot adjust the brightness high enough with out going to the lock full on position. This causes manual adjusting to full on at dusk and back to as bright as dimmer lets you when it's gets dark outside. Don't know is this is software fixable or if it is a hardware problem, but it is extremely annoying.
Agree 100%...they turn on way too early.
 

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Agree 100% Don't mind auto headlights coming on "early" as lights on in low light isn't a bad thing. However, need much more range of brightness. Max brightness with headlights on is too low and a huge step in brightness to daylight mode. Seems like this could be fixed with a software change.
 
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