2017+ Chrysler Pacifica Minivan Forums banner

41 - 60 of 132 Posts

·
Registered
Joined
·
198 Posts
Yeah, I received an email survey about the car from Chrysler a couple of weeks ago, and this is one of the few things I complained about as well. Having to manually move the dimmer switch to "Parade Mode" each evening at dusk is not a valid solution.
 

·
Registered
Joined
·
49 Posts
The dash lights dimming has a sorry lack of range. Either full bright or black to dim that is OK when it is totally dark out. However with auto headlights, they turn on in very early dusk and you're not able to see you gauges or the big screen because you cannot adjust the brightness high enough with out going to the lock full on position. This causes manual adjusting to full on at dusk and back to as bright as dimmer lets you when it's gets dark outside. Don't know is this is software fixable or if it is a hardware problem, but it is extremely annoying.
I agree as well!

On a side note... the range is very subtle for the ambient interior lighting via the illumination control wheel. Barely noticeable when turned all the way down vs all the way up. Almost pointless to even have it controllable.
 

·
Registered
Joined
·
1,023 Posts
Isn't it interesting that BOTH of these side by side controls have range issues? I wonder if they are supposed to have different resistance values for normal operation and at some point in the design-procure-build chain something just got reversed. I can't believe the original lighting designers wouldn't have noticed the obvious side by side range issues like we all have.
 

·
Registered
Joined
·
999 Posts
Yeah, I received an email survey about the car from Chrysler a couple of weeks ago, and this is one of the few things I complained about as well. Having to manually move the dimmer switch to "Parade Mode" each evening at dusk is not a valid solution.
THIS!! with everything automatic in this car, why must we manually switch the instrument light switch. The highest dim which is fine for night time is not good at all for daytime thus I have to switch it to full bright for daytime use and back to dim for nighttime use. My phone does this automatically!
 

·
Registered
Joined
·
999 Posts
Isn't it interesting that BOTH of these side by side controls have range issues? I wonder if they are supposed to have different resistance values for normal operation and at some point in the design-procure-build chain something just got reversed. I can't believe the original lighting designers wouldn't have noticed the obvious side by side range issues like we all have.
the thumb wheel switches are just potentiometers... that is, they have a metal connection point that runs along a resistor... the dimmer the light, the more resistant is applied. The brighter the light, the less resistance is applied. The range in dim to bright is the range of the metal connection point. All this should be controlled at the switch itself as they are a dime a million to make. I highly doubt this is software driven. I wonder... if the older T&C or other Mopar switches would work here and provide a greater range.
 

·
Registered
Joined
·
26 Posts
the thumb wheel switches are just potentiometers... that is, they have a metal connection point that runs along a resistor... the dimmer the light, the more resistant is applied. The brighter the light, the less resistance is applied. The range in dim to bright is the range of the metal connection point. All this should be controlled at the switch itself as they are a dime a million to make. I highly doubt this is software driven. I wonder... if the older T&C or other Mopar switches would work here and provide a greater range.
My 2013 Ram Longhorn had the same problem. I had to flip it to daytime in the early evenings or mid mornings when the headlights were still on. Might have used the same switch, so maybe it has to do with the supplier.
 

·
Registered
Joined
·
198 Posts
the thumb wheel switches are just potentiometers... that is, they have a metal connection point that runs along a resistor... the dimmer the light, the more resistant is applied. The brighter the light, the less resistance is applied. The range in dim to bright is the range of the metal connection point. All this should be controlled at the switch itself as they are a dime a million to make. I highly doubt this is software driven. I wonder... if the older T&C or other Mopar switches would work here and provide a greater range.
To start off.. I have no inside knowledge of exactly what methodology Chrysler is using here.

You've described the way it worked in older vehicles, particularly when driving several actual incandescent light bulb lamps. I personally doubt this is what we have here. Whether the switch itself is an actual resistive potentiometer or just a rotary encoder, I'd be willing to bet that a microcontroller is sampling that and sending the information out over the vehicle bus for the individual modules to dim.

Why do I think this?.. because I can see that sometimes when I start the vehicle, the dimming of the instrument cluster compared to the center stack Uconnect screen don't match. If it were just a potentiometer directly driving them, they'd be on the same circuit and have to match. In addition, I've worked with LCD backlighting a bit and it's an entirely different beast than a light bulb for a few buttons or lighting a vacuum fluorescent display. The wiring diagram would tell us for sure, though, and I hope to look through those no later than about the end of the year. It's on my to-do list.. :smile2:
 

·
Registered
Joined
·
999 Posts
To start off.. I have no inside knowledge of exactly what methodology Chrysler is using here.

You've described the way it worked in older vehicles, particularly when driving several actual incandescent light bulb lamps. I personally doubt this is what we have here. Whether the switch itself is an actual resistive potentiometer or just a rotary encoder, I'd be willing to bet that a microcontroller is sampling that and sending the information out over the vehicle bus for the individual modules to dim.

Why do I think this?.. because I can see that sometimes when I start the vehicle, the dimming of the instrument cluster compared to the center stack Uconnect screen don't match. If it were just a potentiometer directly driving them, they'd be on the same circuit and have to match. In addition, I've worked with LCD backlighting a bit and it's an entirely different beast than a light bulb for a few buttons or lighting a vacuum fluorescent display. The wiring diagram would tell us for sure, though, and I hope to look through those no later than about the end of the year. It's on my to-do list.. :smile2:
I think you are correct in that the encoder controls (digital) the uconnect. I have seen that adjust well after I started the car. However, the dash lights remained at the setting that I left them at. Indicating they are analog. I am thinking of a price point here... dipping into a parts bin that has been established for a long time now might be cheaper than going to a new switchology.
 

·
Registered
Joined
·
21 Posts
Yes! It seems pointless to have these controls as I see no obvious difference when using these controls! And it is very concerning that I have to switch the brightness of the screen when parking under a carport during the sunniest of days to be able to see the screen showing the back up camera display! I don't like it at all!!!
 

·
Registered
Joined
·
19 Posts
We now have another bubble forming under the dash cover. I may just take a needle and try to pop it and push the cover back down and see if that works. It's not a big deal but it seems that the glue they are using cannot handle the heat from the sun beating down on it. Our van stays garaged too when we are home.
No other issues and we love this thing still. Still don't see many of them on the road yet either....
 

·
Registered
Joined
·
2,054 Posts
We now have another bubble forming under the dash cover. I may just take a needle and try to pop it and push the cover back down and see if that works. It's not a big deal but it seems that the glue they are using cannot handle the heat from the sun beating down on it. Our van stays garaged too when we are home.
No other issues and we love this thing still. Still don't see many of them on the road yet either....
Hi Dodgezilla04,

Sorry to hear about this! Can you PM our page with your VIN and an photo of your dashboard? I would like to look into this further for you.

Andrea
Chrysler Social Care Specialist
 

·
Registered
Joined
·
5 Posts
Hi guys. New member here. I just got my new Pacifica last week and already having problems. The auto window on the drivers side is not working. (First it would go up and down by itself, then it quit working altogether). I also noticed some of the other SafetyTec features malfunctioning. The lane keep assist lights quit working, park assist camera only works some of the time (and the light on that button doesn't always light up). I'm also experiencing the rattling sound in my panoramic moonroof.

Also, the radio has horrible sound. Like interference or a bad signal. Is that normal? I'm so disappointed. This is my first van and it was my first car purchase in 9 years. I love it, but all of these problems already have me nervous. I have a service appt on Wednesday.
 

·
Registered
Joined
·
5 Posts
Transmission problems??

I'm a Canadian customer.. Was travelling home on the 28th December at slow speeds lightly accelerating when there was a jolt in the van followed by an engine light. The gears were not functioning/engaging properly and felt like the vehicle was partially in neutral with rpm's revving high with light application of the accelerator. The van had to be towed to the dealership the next day, the 29th of December where it has remained not worked on so far. This is a brand new factory order I only had possession of for less than 2 weeks. There are numerous references to the ZF 9-Speed Automatic Transmission used in this vehicle having problems non of which were ever disclosed by the dealer when purchasing.

I am completely worried that my vehicle is going to be used like a guinea pig by the dealership and I am no longer confident that this vehicle will be safe for my 2 young children. Judging from all the information on this transmission there should have been a recall or advisory to customers about this. Nothing was disclosed at all. I phoned Chrysler directly and they have just assigned a case number for their technical team to contact the dealership but no one has contacted me back.
 

·
Super Moderator
Joined
·
2,884 Posts
Hi srlodger. Sorry to hear about your issue! While it's very frustrating, I wouldn't throw in the towel quite yet. Give the dealer a chance to look at it and diagnose the problem. Definitely keep us posted!
 

·
Registered
Joined
·
5 Posts
Transmission problems??

Hi srlodger. Sorry to hear about your issue! While it's very frustrating, I wouldn't throw in the towel quite yet. Give the dealer a chance to look at it and diagnose the problem. Definitely keep us posted!
Turns out the dealership are going to replace the whole transmission. I hope its the same parts they are putting in..:|
 

·
Super Moderator
Joined
·
2,884 Posts
Turns out the dealership are going to replace the whole transmission. I hope its the same parts they are putting in..:|
Wow, that's certainly a major repair. But it's probably good that they're going to swap out the whole transmission instead of spending time trying to track down one individual component. Let us know how it goes!
 

·
Registered
Joined
·
5 Posts
Transmission problems??

Wow, that's certainly a major repair. But it's probably good that they're going to swap out the whole transmission instead of spending time trying to track down one individual component. Let us know how it goes!

Does anyone have any knowledge of the ZF transmission recalls and if it is the same as the Pacifica 2017 transmission? As far as I know mine is the 948TE transmission model.. I'm finding more and more on the internet about ZF 9 speed transmission recalls and warranty issues... I'm getting more and more nervous.
 

·
Super Moderator
Joined
·
2,884 Posts
Does anyone have any knowledge of the ZF transmission recalls and if it is the same as the Pacifica 2017 transmission? As far as I know mine is the 948TE transmission model.. I'm finding more and more on the internet about ZF 9 speed transmission recalls and warranty issues... I'm getting more and more nervous.
I have a 2014 Cherokee, which to the best of my knowledge was the first vehicle to get the ZF 9-speed. There have been several TSBs for transmission software flashes, but the only recall I'm aware of was for a faulty crimp in a wire harness. I can tell you first hand that the transmission in the Pacifica feels much smoother than the Cherokee. The ZF9 has come a long way in 3 years.
 
41 - 60 of 132 Posts
Top