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I drove home from the dealership and could not find the garage door opener....went back and asked - "NO INSTALLED"....so I said, OK, add one - no can do....unbelievable!!! Makes me mad very time I arrive home -- and I tell everyone to be careful -- they too, might fall prey to the lack of a $10 or less part added to the car!!!
Apparently you didn't read the fine print in the brochure or visited this forum prior to the purchase. I'm afraid you'll make a couple of more unpleasant discoveries.
 

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Hi lyle,

Sorry to hear about this! If you end up deciding to visit your local dealership for further diagnosis I'd be happy to offer assistance if needed. Just send us a PM with your VIN and let me know.

Andrea
Chrysler Social Care Specialist
We are having the same problem with ours. Went to the dealership to find that all Pacifica’s have been pulled from the lot with no explanation.
 

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Had a 2017 Limited editions in 5 months now. The engine had stalled couple times while it was on idling. Can't restart the vehicle again even trying to use the key fob to push the start buttons. Had to turn off all the power and wait for half to over an hour then it can be started again. Don't know why. Sending back to the dealer to do a diagnostic. Will advise if they find any issues. Really strange. If anyone knows what went wrong please advise thanks.
 

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Had a 2017 Limited editions in 5 months now. The engine had stalled couple times while it was on idling. Can't restart the vehicle again even trying to use the key fob to push the start buttons. Had to turn off all the power and wait for half to over an hour then it can be started again. Don't know why. Sending back to the dealer to do a diagnostic. Will advise if they find any issues. Really strange. If anyone knows what went wrong please advise thanks.
There is a recall for gas 2017 Pacificas for stalling. You can check your VIN on www.mopar.com or www.nhtsa.gov. Even if the dealer doesn't have the recall software yet, it would make sense to make an appointment.

http://www.pacificaforums.com/forum/482-chrysler-pacifica-minivan-recalls/28546-recall-sudden-loss-motive-power.html?nojs=1#goto_threadtools
 

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Had a 2017 Limited editions in 5 months now. The engine had stalled couple times while it was on idling. Can't restart the vehicle again even trying to use the key fob to push the start buttons. Had to turn off all the power and wait for half to over an hour then it can be started again. Don't know why. Sending back to the dealer to do a diagnostic. Will advise if they find any issues. Really strange. If anyone knows what went wrong please advise thanks.
Hi paulckchan,

Sorry to hear about this! Have you reached out to our Chrysler Customer Care team for further assistance? If not please send us a PM with your VIN so I can start that process for you.

Andrea
Chrysler Social Care Specialist
 

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New York Times Article - Chrysler Pacifica Owners Say Minivans Suddenly Shut Off

From a New York Times article dated January 12, 2018, "After scores of owners filed safety complaints or shared concerns through social media, Fiat Chrysler Automobiles said Friday that it was recalling nearly 154,000 Chrysler Pacifica minivans to fix an issue that has caused some to stall suddenly while being driven.

The company discovered that under rare conditions the minivan’s engine control module could incorrectly assess the operating status, potentially causing the engine to stall. Drivers found that they had to shut the vehicles off and restart them to resume driving. Some reported experiencing stalls in intersections or on highways.

Fiat Chrysler said it was aware of a single accident that was possibly related to the problem, but no injuries. The company said most of the stalling had occurred when the vehicles were idling or while starting, turning or moving at slow speeds.

The recall covers gas-powered Pacificas from the 2017 model year, a majority of the 180,000 Pacificas sold since the model was introduced in 2016. Hybrid Pacificas are unaffected.

Last year, Pacifica owners began filing complaints with federal safety regulators about suddenly losing power on the road. After dealers and Chrysler engineers failed to pinpoint a problem, some customers called on the automaker to buy the minivans back, and the company came under pressure to determine whether a serious safety defect existed.

The Center for Auto Safety, an advocacy group, filed a petition in November calling on the National Highway Traffic Safety Administration to open a formal investigation and order a recall.

“We are pleased to see Chrysler respond appropriately by conducting a full recall of the Pacifica Minivans, because stalling is an incredibly dangerous condition that puts the lives of drivers, passengers and others sharing the road at risk,” Jason Levine, the group’s executive director, said in a statement."
 

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Just wanted to give everybody a heads up about the low clearance bumper scraping issues-on our Pacifica, when the bumper scrapes coming into the driveway, it apparently causes the "active grill shutters" to break and rub through the A/C condensor causing no air conditioning. Our dealer, Rothrock, quoted us about $2000.00 to fix it and it's not warranty. I talked to the parts guy, he said they have a bunch of air shutters and A/C condensors in stock because this is a pretty common problem. So the point is, keep an eye on the air shutters(in the lower front grill area) to make sure one of them didn't break out and take out your air conditioning. I don't have $2000.00 lying around so I told my wife to open a window and carry an ice chest with her this summer!
 

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When I get a chance I'm going to make a video of our Pacifica pulling into the driveway and post the link to it on here. Hopefully it will help others out. I noticed other people are having trouble with the Uconnect Theater freezing up, too? Our dealer, Rothrock said they did the update, but it still does it-drives the 5 yr old nuts when her movies freeze! Does anybody else have trouble with the iphone 7 keep dropping calls and connecting and disconnecting?
 

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Wow, that's a design flaw that FCA needs to address!
 

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Just wanted to give everybody a heads up about the low clearance bumper scraping issues-on our Pacifica, when the bumper scrapes coming into the driveway, it apparently causes the "active grill shutters" to break and rub through the A/C condensor causing no air conditioning. Our dealer, Rothrock, quoted us about $2000.00 to fix it and it's not warranty. I talked to the parts guy, he said they have a bunch of air shutters and A/C condensors in stock because this is a pretty common problem. So the point is, keep an eye on the air shutters(in the lower front grill area) to make sure one of them didn't break out and take out your air conditioning. I don't have $2000.00 lying around so I told my wife to open a window and carry an ice chest with her this summer!
Wow, I can imagine how not having AC in the van could be unejoyable. Although the ice chest may work, could this have been damaged by road debris or a rock on the highway? I had a similar issue on my Optima and filed a comprehensive claim with my insurance for the repair. Perhaps insurance may be a resource to help?
 

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Wow, I can imagine how not having AC in the van could be unejoyable. Although the ice chest may work, could this have been damaged by road debris or a rock on the highway? I had a similar issue on my Optima and filed a comprehensive claim with my insurance for the repair. Perhaps insurance may be a resource to help?
I doubt that you you prove road debris caused the problem and get reimbursed from your insurance company. If you do file a claim your rates might go up.
 

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"Collision with road surface" is the catchall clause the insurance company used to cover damage many years ago when an axle broke free from the chassis after constant pounding from road construction in the area. Chevrolet claimed it was not a faulty weld, so the insurance kicked in. And yes, I had to pay the collision deductible and the rates did go up, but the insurance company sued the construction company/city and got $$ from them, so they refunded the deductible and premium increase. But I doubt that refund would happen in this case.

There are public driveways I avoid or go very slowly up and down because of the low front end of the Pacifica. When I see grooves in the driveway from vehicle scrapes that is a helpful heads up for me.

You may want to consider regrading your home driveway if that is the culprit (more $$$)

But this is another case of form overriding function in automotive design-- there is no real reason for the ground clearance to be that low other than for a sporty appearance.
 

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Has anyone found a custom fit "Lip Splitter" made specifically for the 2017- 2018 Pacifica's yet? Not a Universal design.

These are also called: Diffuser Bumper, Canard Lip, front lower deflector, body flap fin chin, Bumper diffuser splitter, Lip valance and Lip spoiler as well as other names.

There are many universal units available, they are usually a rolled tape on product, I want a hard version made for this minivan. They made a few for the old Pacifica cross over up to 2008 and they looked awesome!

My brother's Camaro has one, he had to purchase it as his car did the same thing. It actually makes his car look even cooler and protects the front and parts of the vehicle behind the lower front when he hits curbs or low ground.

This is NOT a flaw in the design in itself, it's the trade off of getting a sporty look. And that sporty look is the reason so many people that would not be caught dead in a mini are buying this Pacifica. It's nothing I have not dealt with on my Monte Carlo either, so I am willing to buy a nice Lip Splitter and have it installed the day I get the van if someone makes a nice looking one that actually helps.

The difference here is people would not dream something like this would be an issue with a mini van. It's an issue with many, many model car though.
 

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I was used to the gravel guard scraping in the T & C.

I think the creative types in automotive design could find other ways to to give the illusion of a low front without actually scraping earthworms off the asphalt. I agree that the sportier look has lured some owners to favor the Pacifica over other minivans, especially when you look at the threads about the S package, upgrading the lights, etc.

I am not familiar with lip splitters - I glanced at them on the internet and (a) not sure they wouldn't reduce clearance further and (b) I don't see why they would not still transmit the shock to the shutter assembly. The descriptions seem to center around appearance and aerodynamics, not damage control.
 

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Video of bumper scraping, active grill shutter, a/c destruction

Here's the link to the video of our van coming into our driveway. This is going slow, so imagine it's a night where we have to run 4 kids to all their activities! The speed will be faster and goodbye new a/c parts and grill shutters. I'll call the township and see if they can take the crown out of street....I have a feeling they might tell me to pound sand!
 

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The exact angles are still a bit hard to determine from the video.

Again, regrading the last few feet of the driveway to be flat including the curb cut looks like the only option. There would also be significant regrading of the adjacent lawn. Then a gentler vertical curve up to the grade of the house. It might come with the possibility of ponding in wet weather. I agree, they are not going to take the crown out of the street.

The problem is that as careful as you will be 99.9% of the time, there will one night with two kids in a hairpulling contest and another screaming for the bathroom......

The other possible solution is backing into the driveway but you could still have a problem with that road geometry. It might be worth a try.
 

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I doubt that you you prove road debris caused the problem and get reimbursed from your insurance company. If you do file a claim your rates might go up.
Hi, Longtimemopar:

As I understand, comprehensive claims are not subject to an increase in your rates and proving road debris is not difficult. I live in Los Angeles and typically have at least 1 comprehensive claim a year or two for windshields and other road debris-related damage. Never had an increase in my rates.

Jeremy
 
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