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Hi, Longtimemopar:

As I understand, comprehensive claims are not subject to an increase in your rates and proving road debris is not difficult. I live in Los Angeles and typically have at least 1 comprehensive claim a year or two for windshields and other road debris-related damage. Never had an increase in my rates.

Jeremy
You might be able to claim rock dents (and glass is definitely covered) under comprehensive, but significant body damage (like mine above and mechan45's) would come under collision coverage and they will hit you unless you have one of those policies that prevent increases on first claim.
 

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@mechan45, I think if the Pacifica driver in the video were to enter and leave the driveway slowly at an angle, it might eliminate the scraping. My '13 Dart would do the same thing in my son's driveway if it was driven straight in. I will probably need to do the slow angle approach with my Pacifica.
 

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You might be able to claim rock dents (and glass is definitely covered) under comprehensive, but significant body damage (like mine above and mechan45's) would come under collision coverage and they will hit you unless you have one of those policies that prevent increases on first claim.


You could very well be correct, but I thought when I hit a blown tire on the freeway a few years ago it caused $2,500 and was under covered under comprehensive. I could be mistaken, but I do not recall having an increase in my premium. It may be worth a call your respective agent regarding policy details.


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You could very well be correct, but I thought when I hit a blown tire on the freeway a few years ago it caused $2,500 and was under covered under comprehensive. I could be mistaken, but I do not recall having an increase in my premium. It may be worth a call your respective agent regarding policy details.


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I agree -- a call can't hurt if you have a good agent. I can see your case being covered under comprehesive. The tire is random debris -- not a road surface But different companies may have different standards.
 

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Our 2017 Limited Pacifica with 17,000 miles suddenly began giving every problem alert it had, engine light came on and many functions wouldn't work properly, including steering and shifting. I parked the van, cooling fan sounded like a jet, lights and wipers came on, could not shift to park so could not unlock doors or shut engine off. While deciding which fuse to pull to stop engine, it shut off after about 5 minutes and I could shift to park. Waited 2 hours and drove 3 miles home with engine light on. Called assist next morning to have it hauled to dealer as didn't trust driving to them.
They found about 90 fault codes but nothing to cause any problems, said it should not happen again! They cleared the codes and I am now driving a vehicle which I have zero confidence in! We will be making several 1- 4000 mile trips this year and I am certain we will be setting along a highway waiting to be towed at some point! Not my idea of a reliable vehicle!
 

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Our 2017 Limited Pacifica with 17,000 miles suddenly began giving every problem alert it had, engine light came on and many functions wouldn't work properly, including steering and shifting. I parked the van, cooling fan sounded like a jet, lights and wipers came on, could not shift to park so could not unlock doors or shut engine off. While deciding which fuse to pull to stop engine, it shut off after about 5 minutes and I could shift to park. Waited 2 hours and drove 3 miles home with engine light on. Called assist next morning to have it hauled to dealer as didn't trust driving to them.
They found about 90 fault codes but nothing to cause any problems, said it should not happen again! They cleared the codes and I am now driving a vehicle which I have zero confidence in! We will be making several 1- 4000 mile trips this year and I am certain we will be setting along a highway waiting to be towed at some point! Not my idea of a reliable vehicle!
Hi cjlech,

We are terribly sorry to hear of this, as this is not the experience that we want Pacifica owners to have. Please message us with your VIN so that we can document this further on your behalf.

Darlene
Chrysler Social Care Specialist
 

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Our 2017 Limited Pacifica with 17,000 miles suddenly began giving every problem alert it had, engine light came on and many functions wouldn't work properly, including steering and shifting. I parked the van, cooling fan sounded like a jet, lights and wipers came on, could not shift to park so could not unlock doors or shut engine off. While deciding which fuse to pull to stop engine, it shut off after about 5 minutes and I could shift to park. Waited 2 hours and drove 3 miles home with engine light on. Called assist next morning to have it hauled to dealer as didn't trust driving to them.
They found about 90 fault codes but nothing to cause any problems, said it should not happen again! They cleared the codes and I am now driving a vehicle which I have zero confidence in! We will be making several 1- 4000 mile trips this year and I am certain we will be setting along a highway waiting to be towed at some point! Not my idea of a reliable vehicle!
if you check other threads, battery problems can cause "false" alerts and other mystifying problems. (I put "false" in quotes because the alert refers to a system that is not the problem.) Make sure the dealer does a comprehensive battery check.

I think the battery industry is having some issues. Our friends RAV4 just died with a bad battery -- the dealer originally missed it. She had replaced the battery 11 months ago.
 

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if you check other threads, battery problems can cause "false" alerts and other mystifying problems.
Absolutely! This problem screams battery issue. I recommend preemptively replacing it prior to your trips.
 

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hi cjlech,

we are terribly sorry to hear of this, as this is not the experience that we want pacifica owners to have. Please message us with your vin so that we can document this further on your behalf.

Darlene
chrysler social care specialist
vin # 2c4rc1ggxhr585775
 

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if you check other threads, battery problems can cause "false" alerts and other mystifying problems. (I put "false" in quotes because the alert refers to a system that is not the problem.) Make sure the dealer does a comprehensive battery check.

I think the battery industry is having some issues. Our friends RAV4 just died with a bad battery -- the dealer originally missed it. She had replaced the battery 11 months ago.
These were not false alerts as the transmission lost power [slipped], steering was erratic, speed control, front, side & rear alerts, gear shift knob, camera, wipers, cooling fan control and several other things would not function!
I may just take your advise and double check the battery situation anyway. Thanks!
 

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These were not false alerts as the transmission lost power [slipped], steering was erratic, speed control, front, side & rear alerts, gear shift knob, camera, wipers, cooling fan control and several other things would not function!
I may just take your advise and double check the battery situation anyway. Thanks!
The battery situation should be the first thing you check. Jerry17 is right, and he explained "false alerts" adequately to represent events happening that do not seem to be battery related, such as those you describe. Those of us who are older remember when a bad battery only meant that you might need a jump start on a cold morning. Today the battery is very much part of the computer control circuit, and if it is not giving proper readings, it can throw the whole system out of phase.
 

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The battery situation should be the first thing you check. Jerry17 is right, and he explained "false alerts" adequately to represent events happening that do not seem to be battery related, such as those you describe. Those of us who are older remember when a bad battery only meant that you might need a jump start on a cold morning. Today the battery is very much part of the computer control circuit, and if it is not giving proper readings, it can throw the whole system out of phase.
Thanks Waldo! What do you consider older?
 

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Thanks Waldo! What do you consider older?
Old enough that the 57 Chevy was my new dream car the year I graduated from high school!
 

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Old enough that the 57 Chevy was my new dream car the year I graduated from high school!
Ah, those were the days! Had a 57 BelAire in 58 myself! Life was simple then!
Back to problem Pacifica! Had the battery and connections tested at battery shop yesterday. All checked out fine so am still in limbo as to the problem.
 

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Had the battery and connections tested at battery shop yesterday. All checked out fine so am still in limbo as to the problem.
I hope the shop actually load tested the battery instead of just checking voltage, because your issue sure does sound VERY much like a battery problem.
 

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I hope the shop actually load tested the battery instead of just checking voltage, because your issue sure does sound VERY much like a battery problem.
Load tested well above rated value!
 

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Hi cjlech,

We are terribly sorry to hear of this, as this is not the experience that we want Pacifica owners to have. Please message us with your VIN so that we can document this further on your behalf.

Darlene
Chrysler Social Care Specialist
vin # 2c4rc1ggxhr585775
Load tested well above rated value!

@cjlech, couple of things. I was one of those that experienced issues with my vehicle (8 months old). Vehicle completely dead, message "service shifter", among other things. The problem turned out to be a bad battery, which the dealer replaced last August, and I've had no issues since. Hopefully your problems are something as simple as the battery. Next I noticed you responded to @ChryslerCares in the forum. You need to direct your concerns via a PM (private message) to @ChryslerCares, with your VIN and state your issues with the vehicle. They'll open a file, and will assist you with your servicing dealership. Hope this helps and good luck.


<
 

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>:)
Our 2017 Limited Pacifica with 17,000 miles suddenly began giving every problem alert it had, engine light came on and many functions wouldn't work properly, including steering and shifting. I parked the van, cooling fan sounded like a jet, lights and wipers came on, could not shift to park so could not unlock doors or shut engine off. While deciding which fuse to pull to stop engine, it shut off after about 5 minutes and I could shift to park. Waited 2 hours and drove 3 miles home with engine light on. Called assist next morning to have it hauled to dealer as didn't trust driving to them.
They found about 90 fault codes but nothing to cause any problems, said it should not happen again! They cleared the codes and I am now driving a vehicle which I have zero confidence in! We will be making several 1- 4000 mile trips this year and I am certain we will be setting along a highway waiting to be towed at some point! Not my idea of a reliable vehicle!
Had a somewhat repeat performance last weekend while driving 250 miles from home in the rain! All kinds of alerts came on and off, then lost speed control with message "FCW inoperative". Continued driving about an hour until rain quit and stopped for a break, restarted vehicle and all is fine. Goes in shop again next week. Hopeful this is a clue as to the cause of my problems as with previous episode we had driven in rain that day and in snow/freezing rain situation for many miles the week before.
 

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I'll repeat some advice -- if you have something abnormal happen, and can't get directly to the dealer, go to an auto parts store or other place offering a free OBD2 download as soon as possible. Most if not all transient codes "age out" of the system with every cycle. By the time the dealer sees it, they will legitimately say "no codes." With that piece of paper from the OBD2 download (make sure you keep a copy,) they can pursue a problem and get reimbursed by Chrysler.

I haven't had the issue with my Pacifica, but I had a T & C almost stall out, and then run normally again. With the code, they checked some sensors and found a bad one (which had not thrown a code since the incident.) They told me that without the printout, they would have told me I had to wait for the problem to repeat because it could have been something like bad gas.
 
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