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We have had issues with our 2017 Chrysler Pacific from almost a few months of buying it 2 years ago. I have had it in for the transmission issues at least 5 times. The transmissions jolts or juts forward at stops and has begun to roll out when parking. It has also begun to slip and clunk at about 15 mph with the most recent events being severe jolts. The service team at Sarah’s Chrysler keep insisting it is the TCM control module which has been adjusted 3 or 4 times now with 3 check engine light issues for this issue. I believe the vehicle is unsafe to drive and need assistance.
 

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We have had issues with our 2017 Chrysler Pacific from almost a few months of buying it 2 years ago. I have had it in for the transmission issues at least 5 times. The transmissions jolts or juts forward at stops and has begun to roll out when parking. It has also begun to slip and clunk at about 15 mph with the most recent events being severe jolts. The service team at Sarah’s Chrysler keep insisting it is the TCM control module which has been adjusted 3 or 4 times now with 3 check engine light issues for this issue. I believe the vehicle is unsafe to drive and need assistance.
Private message @ChryslerCares and get a case number. Have the dealer contact Chrysler when you take the van in. This is a known issue and the Chrysler techs can assist your dealer. There are many posts about transmission issues in the forum if you search community.
 

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We have had issues with our 2017 Chrysler Pacific from almost a few months of buying it 2 years ago. I have had it in for the transmission issues at least 5 times. The transmissions jolts or juts forward at stops and has begun to roll out when parking. It has also begun to slip and clunk at about 15 mph with the most recent events being severe jolts. The service team at Sarah’s Chrysler keep insisting it is the TCM control module which has been adjusted 3 or 4 times now with 3 check engine light issues for this issue. I believe the vehicle is unsafe to drive and need assistance.
We are have a very similar experience with our 2017 Chrysler Pacifica. I have taken it to the shop three times because it is jolting bad like the transmission is Slipping. Now the starter is sticking in the service shifter light is coming on . A green light between the Bobben six is now lit up in my PNRDL panel goes out. There are some days I can push the button to start and it doesn’t start . What a few minutes hit it again and it will stick and then start. We have barely had this vehicle two years I have never been more disappointed .
 

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We are have a very similar experience with our 2017 Chrysler Pacifica. I have taken it to the shop three times because it is jolting bad like the transmission is Slipping. Now the starter is sticking in the service shifter light is coming on . A green light between the Bobben six is now lit up in my PNRDL panel goes out. There are some days I can push the button to start and it doesn’t start . What a few minutes hit it again and it will stick and then start. We have barely had this vehicle two years I have never been more disappointed .
Sorry for all the typos. While trying to fix them my thumb hit the post reply button.😂
 

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We are have a very similar experience with our 2017 Chrysler Pacifica. I have taken it to the shop three times because it is jolting bad like the transmission is slipping. Now the starter is sticking in the service shifter light is coming on . A green light between the Bobben six is now lit up in my PNRDL panel goes out. There are some days I can push the button to start and it doesn’t start . What a few minutes hit it again and it will stick and then start. We have barely had this vehicle two years I have never been more disappointed .
It also sounds like your battery (or batteries) may need checked which is a different issue than the transmission problem. Batteries were covered under the 36 mo/36,000 warranty for my van. I'm on my third battery. Several forum members had batteries replaced before three years.

Contact @ChryslerCares as mentioned earlier in this thread. I had the transmission adaptations cleared twice and then the timing on the clutch pack was adjusted at 45,000 miles. Even if the solution lasts 10,000 to 15,000 miles before something has to be done again it is nice to have smooth shifting for awhile. You can check my other posts about the transmission issues since there are other people's experiences in those threads as well.
 

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It also sounds like your battery (or batteries) may need checked which is a different issue than the transmission problem. Batteries were covered under the 36 mo/36,000 warranty for my van. I'm on my third battery. Several forum members had batteries replaced before three years.

Contact @ChryslerCares as mentioned earlier in this thread. I had the transmission adaptations cleared twice and then the timing on the clutch pack was adjusted at 45,000 miles. Even if the solution lasts 10,000 to 15,000 miles before something has to be done again it is nice to have smooth shifting for awhile. You can check my other posts about the transmission issues since there are other people's experiences in those threads as well.
I just dropped our van off this morning because now I’m getting something about my parking brake . Also it’s now telling me there’s no key flob in the car when there is a key flop in the car. The key flob indicator came on when I drop my first daughter off at the junior high and stayed on until I dropped my second daughter off. When she open the sliding door to exit the van the light went off. When I dropped it off at the dealership my dial indicator lights were working but I turn the car off and restarted it and the lights went out. The service repair guy got to see that happen. He also was able to see service shifter when I started it. The jolting we have going on is Happening when the transmission would normally be shifting gears. I noticed it the other day when we were around 20 mph. This issue is unpredictable. I don’t know exactly what’s going on with this vehicle I just know that I am very unsatisfied with the issues and the vehicle itself.
 

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Hi Klheavner,

We're very sorry to hear of your vehicle concerns. Since your vehicle is in for service, we would be glad to connect you with a Case Specialist for an extra layer of assistance while your vehicle is in for service. If this interests you, please send us a private message to get started.

Alex
Chrysler Cares
 

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I just dropped our van off this morning because now I’m getting something about my parking brake . Also it’s now telling me there’s no key flob in the car when there is a key flop in the car. The key flob indicator came on when I drop my first daughter off at the junior high and stayed on until I dropped my second daughter off. When she open the sliding door to exit the van the light went off. When I dropped it off at the dealership my dial indicator lights were working but I turn the car off and restarted it and the lights went out. The service repair guy got to see that happen. He also was able to see service shifter when I started it. The jolting we have going on is Happening when the transmission would normally be shifting gears. I noticed it the other day when we were around 20 mph. This issue is unpredictable. I don’t know exactly what’s going on with this vehicle I just know that I am very unsatisfied with the issues and the vehicle itself.
Sounds like fob battery needs replaced also. Our fob batteries died within a week of each other so it would probably be good to change the battery on all fobs. One CR2032 battery per fob.
 

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Discussion Starter #11
Hello Samuel Pezone,

We're glad to hear you were able to bring your vehicle in for service. If you'd like additional assistance while your vehicle is in for service, please send us a private message.

Alex
Chrysler Cares
Hello Alex,

As I had told the dealership when they returned my vehicle after reflashing the transmission software for the 5th or 6th time within a few weeks it has started acting up again now the jolt is happening at 35 to 40 mph and there is a slight delay but no clunking at lower gears. I am unsure what to do at this point.
 

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Discussion Starter #12
What is really sad is I told the Service advisor when I walked out, “see you in a few weeks”. Clearly the transmission issue is something they can not fix. I would like to know how I file an official complaint with Chrysler.
 
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