I 100% agree! I am going through a very similar situation with my 2018 Pacifica with almost 80k miles. I absolutely love my Pacifica, but ever since getting a new transmission last year its been one thing after another! My Pacifica is currently at the dealership and they want $4100 to start just to take everything out! I don't even know what to do or who do go to for help!I have same issue with my 2018 Pacifica with 70K miles. I'm actually surprised there isn't a class action lawsuit based on the number of people reporting the same issue. My old mechanic says he refuses to work on this engine and said it is the worst engine he's ever worked on and recommends everyone get rid of this vehicle. What a terrible black eye for Chrysler. I sure hope Chrysler Cares will do the right thing and stand behind their product. This was my wife's dream car. Seems it may be our nightmare. I really hope @ChrylerCares steps up.