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I have same issue with my 2018 Pacifica with 70K miles. I'm actually surprised there isn't a class action lawsuit based on the number of people reporting the same issue. My old mechanic says he refuses to work on this engine and said it is the worst engine he's ever worked on and recommends everyone get rid of this vehicle. What a terrible black eye for Chrysler. I sure hope Chrysler Cares will do the right thing and stand behind their product. This was my wife's dream car. Seems it may be our nightmare. I really hope @ChrylerCares steps up.
I 100% agree! I am going through a very similar situation with my 2018 Pacifica with almost 80k miles. I absolutely love my Pacifica, but ever since getting a new transmission last year its been one thing after another! My Pacifica is currently at the dealership and they want $4100 to start just to take everything out! I don't even know what to do or who do go to for help!
 

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Had a similar issue with misfires (2018 with 50k). Was originally misdiagnosed as a spark plug issue, which they swapped out. Week later had a misfire in another cylinder. Root cause was eventually determined to be a leaking head gasket which was causing coolant to leak into the cylinders. Had that replaced and seem to be all good now. Chrysler Cares was great about the entire thing. The head gasket issue was covered under warranty and once that was determined to be the root cause they issued a refund for the earlier spark plug swap as well.

Check to see if you're losing coolant, if so that may be your issue.
 

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Head gasket failures are sometimes caused by using the wrong coolant or not changing the coolant soon enough.
 

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Must be a start of a common issue. I have a 2017 Chrysler Pacifica with 73,000 miles. I have a cracked head and it's going to cost $9,300. To top it off they don't even know when they can get the parts in. A have had nothing but issues since I've owned this van which I bought new. Needless to say if Chrysler doesn't somehow help out with the repair it will be my last Chrysler product. You shouldn't have to spend that much on a 4 year old vehicle with 73,000 miles.
 

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Hi everyone,
We're sorry to hear you all are experiencing this concern with your vehicles. If you'd like to send us a PM, we'd be happy to discuss further to determine how we may best assist.

Sarah
Chrysler Cares
 

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Hi everyone,
We're sorry to hear you all are experiencing this concern with your vehicles. If you'd like to send us a PM, we'd be happy to discuss further to determine how we may best assist.

Sarah
Chrysler Cares
I already called customer care and they told me there was nothing they could do. I’m out of warranty. I am out of warranty but I should never have to pay $9,300 for a repair on a vehicle that is only 4 years old with 73,000 miles.
 

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I already called customer care and they told me there was nothing they could do. I’m out of warranty. I am out of warranty but I should never have to pay $9,300 for a repair on a vehicle that is only 4 years old with 73,000 miles.
I assume you are referring to the cylinder head. What evidence did they have that it is cracked in your Pacifica? For the kind of money they are asking, it is certainly worth asking for more details and for them to show you exactly what they see. If they refuse to do that, it might be time to find another dealer or even an independent shop to diagnose the problem.

What were the symptoms that caused you to take it in?
 

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I assume you are referring to the cylinder head. What evidence did they have that it is cracked in your Pacifica? For the kind of money they are asking, it is certainly worth asking for more details and for them to show you exactly what they see. If they refuse to do that, it might be time to find another dealer or even an independent shop to diagnose the problem.

What were the symptoms that caused you to take it in?
They have the engine torn apart and found the crack in the head.
I had rough idle and check engine light on. Dealership found antifreeze in cylinder 5. After tearing the engine down farther they found the crack.
I have a Chrysler product and it’s at a Chrysler dealership and you want me to go to an independent repair shop? Crazy
 

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They have the engine torn apart and found the crack in the head.
I had rough idle and check engine light on. Dealership found antifreeze in cylinder 5. After tearing the engine down farther they found the crack.
I have a Chrysler product and it’s at a Chrysler dealership and you want me to go to an independent repair shop? Crazy
Sorry it’s a cracked block not a cracked head.
 

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I’m having the same issue 2017 80k miles on it (we drive a lot) and just got the call from the mechanic misfire #5 so doing the coil pack and replace spark plugs 🤦‍♀️ 600 bucks to fix. How long did you fix last because it already hard shifts which is also a known issue Chrysler refuses to acknowledge. I’m planning on trading this in I’m over it already and I really loved this van.

I'd probably not take the car on any long trips. I was coming home through New Mexico when the first misfire code went off. Replaced spark plugs and coil packs in New Mexico. Drove it home, the engine light didn't come on (felt sick the whole way scared the thing would die somewhere along a desert stretch) and 12 hours later made it home. It never started again and the dealer said it was a case of total engine failure. I had it towed to my mechanic and they put a new engine (had 50k on it and paid $780 for 1-year total parts and labor insurance). The dealer had it 3 weeks and wanted 10k for a new engine. My mechanic got the car on a Saturday afternoon and I drove it home on Wednesday.

Good luck, I hope you won't be in my shoes. PS Chrysler was no help.
 

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I’m having the same issue 2017 80k miles on it (we drive a lot) and just got the call from the mechanic misfire #5 so doing the coil pack and replace spark plugs 🤦‍♀️ 600 bucks to fix. How long did you fix last because it already hard shifts which is also a known issue Chrysler refuses to acknowledge. I’m planning on trading this in I’m over it already and I really loved this van.
I'd probably not take the car on any long trips. I was coming home through New Mexico when the first misfire code went off. Replaced spark plugs and coil packs in New Mexico. Drove it home, the engine light didn't come on (felt sick the whole way scared the thing would die somewhere along a desert stretch) and 12 hours later made it home. It never started again and the dealer said it was a case of total engine failure. I had it towed to my mechanic and they put a new engine (had 50k on it and paid $780 for 1-year total parts and labor insurance). The dealer had it 3 weeks and wanted 10k for a new engine. My mechanic got the car on a Saturday afternoon and I drove it home on Wednesday.

Good luck, I hope you won't be in my shoes. PS Chrysler was no help.
 

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I 100% agree! I am going through a very similar situation with my 2018 Pacifica with almost 80k miles. I absolutely love my Pacifica, but ever since getting a new transmission last year its been one thing after another! My Pacifica is currently at the dealership and they want $4100 to start just to take everything out! I don't even know what to do or who do go to for help!
I was coming home through New Mexico when the first misfire code went off. Replaced spark plugs and coil packs in New Mexico. Drove it home, the engine light didn't come on (felt sick the whole way scared the thing would die somewhere along a desert stretch) and 12 hours later made it home. It never started again and the dealer said it was a case of total engine failure. I had it towed to my mechanic and they put a new engine (had 50k on it and paid $780 for 1-year total parts and labor insurance). The dealer had it 3 weeks and wanted 10k for a new engine. My mechanic got the car on a Saturday afternoon and I drove it home on Wednesday.

Good luck, I hope you won't be in my shoes. PS Chrysler was no help.
 

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I'm having the same problem with my 2017 pacifica only 40,000 miles, p303 cylinder misfire, going in to the shop next week for the 3rd time in a month. Replaced coil pack, then fuel injector, so we will see what's next. Does anybody know if the lemon law applies?
 

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$600 to replace a spark plug? $100 for a single plug??? You would hear me yell at them, no matter where you live. I told them I wanted to see a gun when they wanted $90 for an oil change - and they said why a gun? "If you are going to rob me, I want to see a gun". I said I would go as high as $60, but not 90. Ended up doing it myself for $40 - took 15 minutes and the best oil and filter, and they ought to be able to get the parts cheaper than I can.
I would picket them if they wanted $600 to change a spark plug.
Truly disgusting.
 

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600 for plug change on the Pentastar has been standard for almost a decade. The upper intake plenum has to be removed in order to get to the plugs. A lot more than the upper intake plenum has to be removed to get to the plugs then all have to be reinstalled with proper torque sequence and specs. Requires a lot of time. it is not simply spinning spark plugs in and out then you are done.

Replacing the oil cooler when (not if) it cracks, costs even more because you have to go deeper into the top of the engine removing the lower intake and draining the coolant to get to it. Normally between 800 to 900 to complete. You can have them change the plugs at the same time if the cooler needs to be replaced for the added parts cost only being the top is already torn down.
 

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I have the P0305 cylinder 5 misfire 2017 Pacifica. Certified mechanic took a bore scope and saw coolant on top of the piston and noticed the cylinder is washed clean. Quoted $1,700 to replace the head gasket. Van has just about 70,000 miles on it. We all thought it strange to have a head gasket fail at that low miles. Mechanic found a significant nick on the top of the engine block. I attached a pic but I'm not sure if that is censored. Engine has never been apart so this can only be from Chrysler. Called Chrysler cares and spoke to Mo (very nice guy). Explained the situation and offered to take it to a dealer if that was necessary. As expected, Mo came back and said it's out of warranty and nothing we can do for you. It's a 2017 with an obvious engine defect from Chrysler and still under warranty year wise. I had other car manufacturers stand behind their issues even though it as just outside the mileage warranty. How can I feel good about buying American when treated like this? I would never treat my customers this way when it's clearly a manufacturing defect, confirmed by the mechanic. Hope this helps others.
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Same issue with 69k miles. I reached out to @ChryslerCares because I am starting to see a large amount of complaints of this issues for this year around 70k miles. To not do anything for the customer when this is a recurrent problem is deeply disappointing
 

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im dealing with cyl 3 misfire, hopefully ill take some photos of the van tom at thedealeship to see what the block looks like
 

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Same issue here on a 2017. The initial spark plug change failed, and after replacing the radiator and the computer, they figured out to change the head. I just got it back a month ago, and now have a cylinder misfire again.

It would be helpful to know what the root cause is. It's starting to sound like a design flaw. I understand that things break down, but I do expect a car at this price to last at least 100,000 miles.

Must be a start of a common issue. I have a 2017 Chrysler Pacifica with 73,000 miles. I have a cracked head and it's going to cost $9,300. To top it off they don't even know when they can get the parts in. A have had nothing but issues since I've owned this van which I bought new. Needless to say if Chrysler doesn't somehow help out with the repair it will be my last Chrysler product. You shouldn't have to spend that much on a 4 year old vehicle with 73,000 miles.
 

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2017 Pacifica, 60,000-mile factory serviced @ about 70k (I know.... it was a tough year for getting things done on time) - new plugs, etc. 2 weeks later, check engine light pops, runs rough on cold start and idle. Seemed okay when warm and about 2000RPM. Code read misfire on cylinder 3. I thought okay, probably a bad plug or a tech didn't install properly after the service. Gradually got worse until engine overheat warning would light up for about 2 seconds and then drop back down, which is something I'd never seen in my life and didn't make any sense. Brought to dealer. They treated the rough idle and the temperature warning light as two separate diagnostic issues ($100 ea.), which fortunately have now been combined. Also fortunately we bought the extended warranty. Service tech says it's a warped cylinder head and that coolant had been leaking into the cylinder. There are enough reports of this on this forum for us to be reasonably sure this is a defect in engineering or manufacturing.
 
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