This sounds like a very frustrating situation, Skish and we do apologize. Have you tried bringing your vehicle to another dealer for diagnosis? Although I cannot guarantee a different outcome, it may be an option for your situation. If you'd like any assistance locating a dealer, send us a private message.Same problem. Jolting has gotten MUCH worse over time (currently at 56,000 miles). 6 months ago I moved to a steeper hill than the hill I lived on when I purchased the van. Horrible delay and jolting EVERY time I leave the driveway and I realized the delay is actually getting to be dangerous so I took it in to the Irvine Tuttle Click dealer for this issue. Took them 4 days to even look at it, even though I had a scheduled appointment, and then I left town so it has been at dealer 1.5 weeks. Got home last night and just received a call this morning telling me that there is nothing they can do to fix it because it is operating as it is designed to, and that it is designed to get worse over time. Seriously do not understand this answer at all and will be talking to the service manager when I pick it up. Unless the manager has a very different story for me, my new advice to everyone that comments on all the good things about my car will be unless you feel like buying a disposable car at the cost of $60,000+ don’t even look one. This was my first Chrysler and it will be my last. So upset right now.