I had this for the first time a few days ago (total restart of Uconnect) but the entire time I've owned my van (since Aug 2018, had 4,000 miles on it when I bought it) I've had random issues with totally blank screen, sometimes missing all of the bottom menu buttons and the top strip that shows time, temp, etc. (So I cannot pull up any other menu than what's already showing unless it's blank, of course.) It always comes back eventually but sometimes I cannot do anything other than restart it to get them back. I usually have a movie in for the kids and it always starts the movie showing in the back (sometimes one of the screens is blank but no idea why and I cannot get it to come up without restarting the car) and it has always randomly started movie sound over the speakers or not - no idea how it decides what to do there, seems to be different every time I start the car. (Maybe 70% of the time it starts playing the movie sound on start-up, 30% of the time I have to fiddle with the controls to "Listen In." Doesn't seem to have anything to do with what it was set to when it was turned off.)
Hoping this stuff gets better as my car has no warranty (was repaired after an accident) and one of the main reasons I bought it was for the cool Uconnect features! I'm glad that in this day and age there are at least hopes for software updates! (I assumed the total restart earlier this week was due to the fact that I'd called to get in on the 50% Uconnect sale on 5/31 and I was told I could not sign up until they contacted the prior owner of the vehicle and asked his permission!!! WHAT? Even though they knew who I was, that the car was registered to me, etc.)
