Hello everyone - we added a 2018 Pacifica Hybrid as our 3rd plug-in vehicle about 6 months back. The other two are: 2015 BMW i3 Rex; and 2016 Chevrolet Volt.
Yesterday, I was charging at a chargepoint station at work (L2). I have used that very same station many times before. After about 49 minutes, I got a notification on my chargepoint app that the charging was complete because the vehicle was drawing very little power. I was surprised because the battery was at 1% when I had plugged in. I walked over to the garage, and noticed that the two extreme lights were blinking. I unlocked the car and saw an error message: Service Charging System. I have included the charging graph from the Chargepoint app....
I unplugged the vehicle and attempted to restart the charge -- but the moment I plugged in, the very same thing happened.
The first time it happened, the dealer was unable to replicate. So, this time I stopped trying to charge again and took it to the dealer today morning. They are still diagnosing the problem.
I have never had such an issue at any charger with either the Volt or the i3. So, I am a little bit concerned to see many have reported similar issue. Should I be concerned about the reliability of the minivan and its charging system? Thoughts, comments, suggestions?
Yesterday, I was charging at a chargepoint station at work (L2). I have used that very same station many times before. After about 49 minutes, I got a notification on my chargepoint app that the charging was complete because the vehicle was drawing very little power. I was surprised because the battery was at 1% when I had plugged in. I walked over to the garage, and noticed that the two extreme lights were blinking. I unlocked the car and saw an error message: Service Charging System. I have included the charging graph from the Chargepoint app....
I unplugged the vehicle and attempted to restart the charge -- but the moment I plugged in, the very same thing happened.
The first time it happened, the dealer was unable to replicate. So, this time I stopped trying to charge again and took it to the dealer today morning. They are still diagnosing the problem.
I have never had such an issue at any charger with either the Volt or the i3. So, I am a little bit concerned to see many have reported similar issue. Should I be concerned about the reliability of the minivan and its charging system? Thoughts, comments, suggestions?