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Purchased the car in June 2018. Since June, I've had multiple problems.

The first was with uconnect. Went to start it shortly after we purchased it and the Uconnect screen prompted me to enter the security code. Since I had no code, I went ahead and started it. I ran fine, except none of the uconnect features worked - no heat/AC, etc. The agency fixed the problem and, at my insistence, they gave the code just in case it happened again.

Shortly after, I had another issue. While in a parking lot, I experienced a rumble in a moderate turn. The rumble was similar to the sound and vibration in the steering much like the rumble strip along a highway. It occurred several times, but not every time. Over time - weeks-, the vibration became less and less violent. But you could still feel a "shuttering" in the wheel at times. I took it to the dealership and the supervisor drove around the parking lot for some time. We had about given up, when finally he experienced it himself. The service department worked on it and claimed to have fixed it. However the work order stated that they applied loctite to some bolts to cure a "Popping noise". Remember, the issue was a "shuttering" in the steering wheel, not a "popping sound". Two days latter, I felt and heard the "shuttering" again.

I had a second complaint at the same visit. The cruse control is rough. My wife complains that she will get sea sick with the speeding up and slowing down while on cruse. It only does it when entering a moderate hill. On the way up, it jerks your head back as it kicks in. On the down side of the hill, your head is pushed forward. Not once, but several times. In any case, the service attendant hinted that the Pacifica had that problem until I asked if I had made a mistake buying a Pacifica. During the test drive, the service man was not able to duplicate the problem. Likely because there were no hills to test drive it

The dealership is good and is trying. They have made arrangements for me to take it back again this week.
 

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Purchased the car in June 2018. Since June, I've had multiple problems.

The first was with uconnect. Went to start it shortly after we purchased it and the Uconnect screen prompted me to enter the security code. Since I had no code, I went ahead and started it. I ran fine, except none of the uconnect features worked - no heat/AC, etc. The agency fixed the problem and, at my insistence, they gave the code just in case it happened again.

Shortly after, I had another issue. While in a parking lot, I experienced a rumble in a moderate turn. The rumble was similar to the sound and vibration in the steering much like the rumble strip along a highway. It occurred several times, but not every time. Over time - weeks-, the vibration became less and less violent. But you could still feel a "shuttering" in the wheel at times. I took it to the dealership and the supervisor drove around the parking lot for some time. We had about given up, when finally he experienced it himself. The service department worked on it and claimed to have fixed it. However the work order stated that they applied loctite to some bolts to cure a "Popping noise". Remember, the issue was a "shuttering" in the steering wheel, not a "popping sound". Two days latter, I felt and heard the "shuttering" again.

I had a second complaint at the same visit. The cruse control is rough. My wife complains that she will get sea sick with the speeding up and slowing down while on cruse. It only does it when entering a moderate hill. On the way up, it jerks your head back as it kicks in. On the down side of the hill, your head is pushed forward. Not once, but several times. In any case, the service attendant hinted that the Pacifica had that problem until I asked if I had made a mistake buying a Pacifica. During the test drive, the service man was not able to duplicate the problem. Likely because there were no hills to test drive it

The dealership is good and is trying. They have made arrangements for me to take it back again this week.
Hi Clifh2,
We're truly sorry that you've have been experiencing all of these concerns with your vehicle. Please send us a private message if you would like any extra assistance while you van is at the dealer.
Lydia
Chrysler Social Care Specialist
 

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You do not mention which trim level or options you have, but if your Pacifica has the Adaptive Cruise Control option (as part of the Advanced Safety Tech package), the slowing down and speeding up of the vehicle is quite normal when you have it engaged. Recommend reading the owner's manual regarding its use and how to adjust it for different driving situations. The rumbling sound from the front during a slow turn sounds suspiciously like a faulty wheel bearing. Ask your dealer to search for TSB's regarding front-end rumbling sensations during turns.
 
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