[soflobusinessman]

Hello All,
Just purchased 18 touring plus last week. Since the first time I drove it home, my Iphone7 pairs with the unit fine, when calling the audio does not work over the speakers of the car, incoming or outgoing. Tried deleting Bluetooth connections on phone and car several times. Tried the soft reset, but not sure it worked. Any suggestions, anyone know if soft reset fixes this? I called Chrysler u connect and they said bring to dealer for unit replacement.

 

[PPLMVR]

try a friend or relative's phone. See if it's something with your phone in particular or if it's doing it on all phones

 

[CentralFla]

Hello All,
Just purchased 18 touring plus last week. Since the first time I drove it home, my Iphone7 pairs with the unit fine, when calling the audio does not work over the speakers of the car, incoming or outgoing. Tried deleting Bluetooth connections on phone and car several times. Tried the soft reset, but not sure it worked. Any suggestions, anyone know if soft reset fixes this? I called Chrysler u connect and they said bring to dealer for unit replacement.

I do know that when using the NAV, you make your volume adjustment while the NAV is in the process of giving you a verbal command (up or down), and this does not affect radio volume (both are separate of one another). So I'm assuming the phone volume adjustment would be the same. Adjust while call is in progress. My wife has an iPhone 6 and I guess I've not paid that much attention to it.



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[apnar]

Hello All,
Just purchased 18 touring plus last week. Since the first time I drove it home, my Iphone7 pairs with the unit fine, when calling the audio does not work over the speakers of the car, incoming or outgoing. Tried deleting Bluetooth connections on phone and car several times. Tried the soft reset, but not sure it worked. Any suggestions, anyone know if soft reset fixes this? I called Chrysler u connect and they said bring to dealer for unit replacement.

Do other Bluetooth functions, like listening to music work?

 

[soflobusinessman]

Tried other iPhones, same issue.
Don't have music on phone.
I did connect it to the cable to the USB and CarPlay works perfectly.
So if I'm on the phone and then go into car and start it, nothing happens, as soon as you plug it into cable, car play activate s and the person is heard over the speakers (works as it should)

Any suggestions?

Thanks for your help guys

 

[ChryslerCares]

Hello All,
Just purchased 18 touring plus last week. Since the first time I drove it home, my Iphone7 pairs with the unit fine, when calling the audio does not work over the speakers of the car, incoming or outgoing. Tried deleting Bluetooth connections on phone and car several times. Tried the soft reset, but not sure it worked. Any suggestions, anyone know if soft reset fixes this? I called Chrysler u connect and they said bring to dealer for unit replacement.

Hello soflobusinessman,

We apologize for the inconvenience you've encountered with your new Pacifica. Please send us a direct message as we want to look more into the case with our Uconnect team and help however we can.

Jasmine
Chrysler Social Care Specialist