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2018 transmission Pacifica nightmare, plz advise.

16297 Views 21 Replies 9 Participants Last post by  ChryslerCares
This is my first post on this forum. I think the best way to describe my problem is to give a timeline of events.
8/13 leased a 2018 Pacifica Touring L
8/19 car broke down on the freeway on a return trip home from picking up my kids from summer camp, at about 500 miles on vehicle.
8/20 roadside assistance towed vehicle to dealership that we leased the Pacifica from
8/21 Chrysler dealer called to say that it needed a new body valve which was on back order with Chrysler
9/18 (30th day of Pacifica being at the dealership for repairs) I am notified by my service advisor that the vehicle is FIXED and ready to be picked up.
9/18-9/25 I drove the Pacifica short distances, not ready to really trust it yet on the freeway. I noticed some transmission jerks, car smells after being driven for awhile on the outside of car, one day when it was raining I noticed some vapor coming out from under the hood and finally a puddle of fluid on the driveway where my Pacifica was parked. I believe this to be transmission fluid from my research on this forum. It was dripping by the driver's side just inside of the wheelbase.
9/26-Today at 700 miles on the vehicle, I called roadside assistance and had the vehicle towed back up to the dealership. I am waiting to hear what repairs are needed this time.
I do have an open Chrysler cares case. Thanks for any advise.
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My2018 Pacifica is now back in the shop. The valve body change out did not fix the hard shifting nag and loss of power to the wheels. They are currently changing out the transmission. We’ll see if that corrects the problem. BTW, I did have a check engine indication.
My2018 Pacifica is now back in the shop. The valve body change out did not fix the hard shifting nag and loss of power to the wheels. They are currently changing out the transmission. We’ll see if that corrects the problem. BTW, I did have a check engine indication.
Hi Tdodson,
We are sorry to hear that you are experiencing this. If you would like some additional assistance while your Pacifica is at the dealer, please send our team a private message and we would be happy to escalate a case for you!
Alex
Chrysler Social Care Specialist
21 - 22 of 22 Posts
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