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@ChryslerCares
I also get this remote is locked out while in rear media error, pretty frequently. How do I fix this? How do I contact a specialist?
It makes the uconnect system unusable. My children are too little to control it themselves. If I can't load something for them, they can't use it. It's really frustrating.
@ChryslerCares
I have been on another forum and there are several people there that are having this same "Remote is locked out while in rear media" for the front screen. This keeps us from selecting "Listen In" for our kids to hear their movies. How do we contact your "Specialist"?
 

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@ChryslerCares
I also get this remote is locked out while in rear media error, pretty frequently. How do I fix this? How do I contact a specialist?
It makes the uconnect system unusable. My children are too little to control it themselves. If I can't load something for them, they can't use it. It's really frustrating.
It really doesn't feel like @ChryslerCares . I've had mine 2019 Hybrid Limited in to TWO different dealership service centers. Both said they applied some needed software updates and sent me on my way. Neither fixed it. Now what? Has anyone gotten an actual fix? And by that I don't mean the 5-step shut-down process every time, or the 30-sec button-hold door open maneuver, or letting yet another dealership charge corporation for unsuccessful fixes.
 

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It really doesn't feel like @ChryslerCares . I've had mine 2019 Hybrid Limited in to TWO different dealership service centers. Both said they applied some needed software updates and sent me on my way. Neither fixed it. Now what? Has anyone gotten an actual fix? And by that I don't mean the 5-step shut-down process every time, or the 30-sec button-hold door open maneuver, or letting yet another dealership charge corporation for unsuccessful fixes.
I agree. And I have lots of other weird occasional errors too, like how any Bluetooth device gets forgotten every so often
 

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@ChryslerCares
I also get this remote is locked out while in rear media error, pretty frequently. How do I fix this? How do I contact a specialist?
It makes the uconnect system unusable. My children are too little to control it themselves. If I can't load something for them, they can't use it. It's really frustrating.
It really doesn't feel like @ChryslerCares . I've had mine 2019 Hybrid Limited in to TWO different dealership service centers. Both said they applied some needed software updates and sent me on my way. Neither fixed it. Now what? Has anyone gotten an actual fix? And by that I don't mean the 5-step shut-down process every time, or the 30-sec button-hold door open maneuver, or letting yet another dealership charge corporation for unsuccessful fixes.
Hi @Ninjacat and @AdventureVan,
We're sorry to hear you're experiencing this! Please send us a private message with your VIN and information about any corrective actions you've taken so we can look into this further for you.

Sarah
Chrysler Cares
 
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