So I don’t know where the comment below went but it worked. Thanks. To reiterate that person’s comment, it means the back screens have blocked the front screen access for the dvd player. Try pressing on the theatre symbol in media. If a black screen appears with those same words on the bottom, then it’s the same problem as I had. In the media screen, click on the map. Map, not navigation. Then try to access the dvd player by pressing the theatre symbol again. Don’t know why it worked but it worked.