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Discussion Starter #1
My 2019 has been OK after I replaced the Aux battery and had the alternator replaced (was overcharging the battery causing the battery to fail). No more issues after that. I noticed today in consumer reports that the 2020 is rated much above average (5/5) in reliability where the 2019 was below average (2/5) and the 2017-2018 was 1/5. The 2021 now has an overall score of 68 (driving test + reliability + owner satisfaction) which makes it #1 in overall score among minivans!
 

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Did you mean 2021 is rated above average or 2020? How can they get reliability score for 2021 already? It's barely on roads.
 

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Discussion Starter #3
Did you mean 2021 is rated above av
I meant the 2020 is much above average. They used the 2020 reliability to increase the overall score for the 2021.
 

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The 2021 now has an overall score of 68 (driving test + reliability + owner satisfaction) which makes it #1 in overall score among minivans!
The 2021 Pacifica Hybrid now has an overall score of 70 by the same magazine. It is kind of hidden, and in order to see the rating for the Pacifica hybrid, you need to do the "compare" feature. For example, to compare the Pacifica with the Honda Odyssey, both the Pacifica and Pacifica Hybrid will show up.

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2018 Pacifica Touring L + S
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Still have a hard time grasping how they can have owner satisfaction for a vehicle that has only just started coming off the assembly line.
 
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Still have a hard time grasping how they can have owner satisfaction for a vehicle that has only just started coming off the assembly line.
Chrysler owns them all, and they are 100% satisfied!
 

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They project how satisfied they think owners will be based on past performance.

My 2020 remains excellent.
 

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Discussion Starter #9
Here is r
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eliability
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year by year
Here is reliability survey results by year.
 
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