[Dhamp]

I agree - frustrating map is outdated and does not seem like Chrysler going to take any action. Looping @ChryslerCares into the conversation

I end up using CarPlay but problem is when using the Fam Cam you can‘t see the turn by turn directions in the instument cluster. So if there was a way for CarPlay notifications for map to be within the Fam Cam functionality I could see the argument on not needing map updates

For those with young kids having the map not update is an issue that can’t just be utilized in CarPlay if you want to have the Fam Cam up at same time

We live in Phoenix which is a very fast growing city…maps from 2020 now pretty outdated with continued growth here and number of new/closed businesses

 

[Dhamp]

Does anyone have email contacts with higher ups at Chrysler? Based on PM response I just got from Chrysler cares feel like there is still no path to get maps updated

 

[Dhamp]

For those interested here is response from PM from Chrysler cares rep after some back and forth. Basically no update and told to call Uconnect who has no clue


Thank you for providing that information. It looks like your Uconnect software is up to date. We are not sure why you're not receiving the updates at this time. We recommend calling our Uconnect Customer Care to have them assist you further with this. 1-877-855-8400

 

[Dhamp]

I did some research for you all.. I don't have a Uconnect 5 system but maybe try this guide?

Uconnect Radio Nav: Preparing a USB device for map updates

Important: If you have a Mito or 500L, 500L Trekking, 500L Living, please make sure that you have the correct software version that allows you to update your map (version 11.815.xxxxx or higher). ...

help.tomtom.com

at the end of the guide, you need to connect it to your computer

Installing a map on Uconnect 5" Radio Nav

A map update is available for Fiat 500L, Fiat 500L Trekking, Fiat 500L Living, Fiat 500X, Alfa Romeo MiTo, New Fiat Ducato, New Fiat Doblò, Jeep Renegade, Lancia Ypsilon. Map updates are now availa...

help.tomtom.com

maybe this will work for you?

Uconnect just said they are working on it and might be delivered in march. I asked to escalate and will see if that goes anywhere

seems like this is continued kicking of can down the road

 

[Dhamp]

Received below from uConnect case management. Basically no commitment on when this will be deployed - at this point will it ever happen…


Unfortunately, at this time we have not yet released any Map Over the Air updates.

Your 2021 Pacifica supports automatic map updates that are sent directly to the vehicle however we are awaiting the software to start deploying these automatic map updates. So currently you cannot update your map database. In the future once there are available updates they will simply update automatically.