2021 or later... has ANYONE gotten a map update for uconnect5?

Jerky_san said:

I did some research for you all.. I don't have a Uconnect 5 system but maybe try this guide?

Uconnect Radio Nav: Preparing a USB device for map updates

Important: If you have a Mito or 500L, 500L Trekking, 500L Living, please make sure that you have the correct software version that allows you to update your map (version 11.815.xxxxx or higher)...

help.tomtom.com

at the end of the guide, you need to connect it to your computer

Installing a map on Uconnect 5" Radio Nav

A map update is available for Fiat 500L, Fiat 500L Trekking, Fiat 500L Living, Fiat 500X, Alfa Romeo MiTo, New Fiat Ducato, New Fiat Doblò, Jeep Renegade, Lancia Ypsilon. Map updates are now ava...

help.tomtom.com

maybe this will work for you?

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Uconnect just said they are working on it and might be delivered in march. I asked to escalate and will see if that goes anywhere

seems like this is continued kicking of can down the road

js607191 said:

Thanks for posting that. As you can see, though, the Chrysler Pacifica is not on that list. I spent lots of time on the tomtom site and even downloaded the app. USB updates are not possible in the Pac, at least not by customers.

Chrysler, tomtom, uconnect, XM guardian... ALL dead ends. No one actually knows how the system is supposed to work.

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Yeah I was just hoping that tom tom had dropped the ball and didn't update their site to reflect the Pacifica having the Uconnect 5 system. I'll say it's par for the course for them frankly though. The 2018's missed 3 major updates and most people probably have no clue they are stuck on very old software unless they attempted map updates because HERE provided the software updates via USB sticks but ONLY if you got the first of the 3 major updates(ironically..)

Received below from uConnect case management. Basically no commitment on when this will be deployed - at this point will it ever happen…


Unfortunately, at this time we have not yet released any Map Over the Air updates.

Your 2021 Pacifica supports automatic map updates that are sent directly to the vehicle however we are awaiting the software to start deploying these automatic map updates. So currently you cannot update your map database. In the future once there are available updates they will simply update automatically.

I finally, for the first time, got the slightest acknowledgement that there was an issue they are aware of. Of course, no timeline. Maps still approaching 3 years.

My solution to the chaos from Chrysler and Uconnect is to simply install Android Auto. Use Waze or Google maps and data on your phone. I realize this is not free as promised by Chrysler as it uses your data but it works fine for me for now. Data is only needed if you require traffic reports on the map. I only turn it on when absolutely required. Otherwise, the maps are superb and accurate.

That's not a solution, that's a band aid. I specifically shopped for the 21 over many available and cheaper '20s for the new uconnect and ota maps. AA is great but it's not as responsive, doesn't integrate with the native system and if you're using wireless aa plus Google navigation the wireless charger will not keep up. Chrysler needs to come up with a fix and get these maps out asap.

Does anyone have a contact to Executives at Chrysler or Stellantis? Would like to get this shared out to see where this fits in the development prioritization and a potential ETA as maps are now 3 years old - version is March 2020 which was released June 2020…

Just did my end of quarter call to UConnect case management support - for those that want the # its 1-800-826-6632

No update on when maps OTA update will be available and frustration carries on. Feels like this is something that is never going to be solved and frustration is growing more and more each quarter

I'm amazed at how slow fixes and updates have come out to UConnect5, the whole premise of moving from QNX over to Android was to be able to push releases faster.
As 2021 owners, we waited close to a year to get Profiles, and it still consider the feature not stable and a pain to use. Over two years and still no OTA Maps, the same glitches and issues remain across the interface.

I understand releasing often upgrades doesn't help and adds confusion and frustration, but come on.... They should release at the very least twice a year upgrades at least until most glitches and issues are iron out. I understand they are too retrograde to one day offer new features to everybody, but they could very well at least just fix the issues their product shipped with.

The Tom Tom map update is available for free here: Stellantis | Home I just updated the maps on my 2021 Pacifica Hybrid. I downloaded the 9 files at that link and copied them to a 32GB SD card that I had formatted to FAT32. Put the SD card in a USB adapter and plugged it into the left USB outlet with car on and screen on. It asked if I wanted to update the NAV data and I selected yes. A progress bar appeared and 45 minutes later it was done. The only glitch was the car shut off after about 30 min and I had to restart it and answer "yes" again. After the first shutdown, I didn't want to let that happen again, so I shifted in and out of drive every 10 minutes to keep the car on.

js607191 said:

That's not a solution, that's a band aid. I specifically shopped for the 21 over many available and cheaper '20s for the new uconnect and ota maps. AA is great but it's not as responsive, doesn't integrate with the native system and if you're using wireless aa plus Google navigation the wireless charger will not keep up. Chrysler needs to come up with a fix and get these maps out asap.

Click to expand...

The Tom Tom map update is available for free here: Stellantis | Home I just updated my 2021 with it.