First-time Chrysler buyer, first-time minivan buyer. Took delivery of a 2021 PacHY Limited last week. Was super happy with it and took the fam on a much-needed vacay at a location about 100 miles from home.
Left home on a full charge. Of course we were running on hybrid/gas by the time we arrived.
Charged the car the next day at a Chargepoint L2 charger. Left the charger plugged in for about an hour after the van was fully charged. Got a message from both the uconnect and Chargepoint apps saying charging stopped. No big deal.
So the fam and I hop in the van. Naturally I push the start button but was unable to start the car. The error message on the dash says "Hood open. Unable to to charge battery or condition battery / cabin". Naturally then I checked the hood, in addition to the charger cover and all doors to make sure everything is fully closed. The car then gave the same error a couple of times before starting up. The check engine light is now on, but wasn't before.
Later on the same day, I try to drive the car but it refused to start. The van gave the same error message AND a new error message "Service electronic throttle control".
Next day, our last day of the trip, I tried starting up the van. It started up again, but the check engine light is still on. I didn't want to risk the 100 mile drive back, so had AAA tow the car back to the dealership and took a shuttle home.
Really disappointed as the van is otherwise pretty great. Hopefully this issue is resolvable and the van is fixable.
Wanted to see if anyone else went through a similar ordeal.