2021 Pacifica Hybrid Pinnacle - January 2021 build date
Car towed to dealership and just now getting answer on what needs to be repaired/replaced which is the power inverter module. No ETA yet on how long for part to arrive and when expected to be fixed - been pulling teeth trying to get communication on diagnosis from dealership.
Worried about this potential repair based on other threads I searched and whether I have a lemon on my hands.
@ChryslerCares - I have 2 children under age of 3 which is why we got the minivan. I have not been given a loaner and with this type of repair and how long the part can take to arrive want a loaner ASAP. How can you help get this done? Dealer the van is at is Airpark Chrysler in Scottsdale, AZ
8/27/2021 update - Chrysler has authorized a rental car reimbursement so will be getting a minivan from Enterprise on Tuesday morning
No parts have been ordered as diagnostics between dealership and Chrysler engineering still being worked through. Was told a STAR case was created for the issue on my van