Thanks for the post. I just submit my complaint to the NHTSA today as this happened to my wife last week. I had to meet up and transfer our 4 small children from one van to another on the side of a busy interstate. I'll keep this post updated once we get our van back from the dealership. Unfortunately for her, I'll be driving the Pacifica for the foreseeable future as I now have more confidence in our 2012 Town and Country.