Hi There,
I hope this problem is with many Chrystler Pacifica owners. I purchased "Pacifica Hybrid Touring L 2022" model and found missing the component (a. Safety Sphere -$522, and ParkSense Rear Park Assist -$65) in the vehicle. I thought this will be an easy fix as I will tell the dealer to make it available with the charges above, but seems to be more complicated.
Customer service tells that the dealer will take care of that, and the dealer says we are not part of this because the manufacturer created this problem. I don't know where to go, after buying a vehicle for $54,000+ money I feel CHEATED. The customer service is so rude that they say you are done with your buying and so.
If anyone is in a similar situation, please let us know about the solution. If we need to hire a lawyer to Sue Chrysler for this act please help.
Thank you,
I hope this problem is with many Chrystler Pacifica owners. I purchased "Pacifica Hybrid Touring L 2022" model and found missing the component (a. Safety Sphere -$522, and ParkSense Rear Park Assist -$65) in the vehicle. I thought this will be an easy fix as I will tell the dealer to make it available with the charges above, but seems to be more complicated.
Customer service tells that the dealer will take care of that, and the dealer says we are not part of this because the manufacturer created this problem. I don't know where to go, after buying a vehicle for $54,000+ money I feel CHEATED. The customer service is so rude that they say you are done with your buying and so.
If anyone is in a similar situation, please let us know about the solution. If we need to hire a lawyer to Sue Chrysler for this act please help.
Thank you,