All owners !!! Pacifica hybrid cought on fire - escaped from the car

This is in Canada - had three calls -
T34 - fixed in Dec 2017, U73 - fixed in July 2018 and U94 -fixed dec 2018.

When fire engine come, could have been 10 mins to completely burnt the car front. video here
as acceleration dropped and vehicle stopped, switched on the parking light and wondering what happened -noticed smoke coming out of hood, pulled the hood lever. by then another car pulled over me and asked me to jump out as he saw flames. took few seconds to open the door as cars were passing in busy highway. when ran few feet front of the car, saw huge red flames underneath and fire coming on the passenger side.

ran to the back of the car and called 911. within 5 mins Ontario Police was there followed by fire and the fire was put off.

Thanks to God, the doors didnt get locked and my family was not there.

Still going through the shock and loss.

It is apparent, the fix is not addressing the issue.

Thanks for the additional info. Since you are in Canada you should file a complaint with Transport Canada: https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP/fc-cp.aspx?lang=eng

Since you had the U94 recall work done that probably eliminates the engine synchronization problem that the recall was supposed to fix. That said, there was one other report of a near fire after the U94 recall work was done: https://www.pacificaforums.com/foru...most-caught-fire-after-latest-recall-fix.html

In this case, I would think that the extent of the fire will probably make it very difficult to find the source. My opinion, which isn't worth much, is that it was fed by gasoline and that the lithium battery was not involved. I say this because the flames seemed to come from the engine compartment, not from under the cabin where the battery is located.

USA auto claims guy here, for the last 15 years. I've handled and pursued subrogation for than a few vehicle fires. Cars burn for a lot of different reasons, most of them not the fault of defective products. The number one reason? Parking over grass. Don't do it. People park nice warm vehicles over grass, rodents love warm places. They bring dry grass up into the nooks and crannies of the engine and make nests. Warm, toasty, grass. Rodent happiness. The you start your car, the rodent jumps out of the nooks and crannies, but they leave the grass behind. If you drive far enough, the engine gets warm enough to ignite the grass. If that grass is near plastic, a fuel line, or anything filled with a combustible fluid; you get a bonfire. Fire investigators are good at figuring this out.

I took a very brief look into Canadian product liability law as it's different from the USA. For much of Canada, you'd have to prove there was a defect in the vehicle in order for Chrysler to be on the hook. Quebec is different, local code starts with a presumption of defect and the defendant would have to prove it wasn't.

My guess is this liability issue is why your insurance was hedging about pursuing Chrysler. If it's going to cost more for the experts than can be recovered, they may not bother pursuing this very far. Initial subrogation isn't very expensive. Arbitration is also affordable. Trials are not. They are very expensive.

Just some thoughts. Glad you are ok!