2018 Pacifica
So I’m new here but Chrysler has lost me as a customer. I can’t justify ever recommending one of their products.
So me and the family come back from a trip to the ocean. When I get home we shut the van off and come back the next day to a no start with the starter clicking.
I replace the starter. Didn’t fix it. Both starters test good, batteries test within spec. Place the original starter back on and tow it to the dealership.
Dealership investigates. Says I need a starter so we get a starter coming, then says I need batteries so we put batteries on, dealer then states the motor is seized and is only rotating a little past 100 degrees and that there is metal shavings in the oil.
Dealer states that one of the cylinders is filled with coolant and internal damage had been sufficient enough that a it needs a new engine.
This absolutely turns my stomach. I had faith in the Chrysler brand so much and now im looking at replacing an engine.
have y’all seen this issues at this low of miles?
So I’m new here but Chrysler has lost me as a customer. I can’t justify ever recommending one of their products.
So me and the family come back from a trip to the ocean. When I get home we shut the van off and come back the next day to a no start with the starter clicking.
I replace the starter. Didn’t fix it. Both starters test good, batteries test within spec. Place the original starter back on and tow it to the dealership.
Dealership investigates. Says I need a starter so we get a starter coming, then says I need batteries so we put batteries on, dealer then states the motor is seized and is only rotating a little past 100 degrees and that there is metal shavings in the oil.
Dealer states that one of the cylinders is filled with coolant and internal damage had been sufficient enough that a it needs a new engine.
This absolutely turns my stomach. I had faith in the Chrysler brand so much and now im looking at replacing an engine.
have y’all seen this issues at this low of miles?