2017+ Chrysler Pacifica Minivan Forums banner

Auto Start / Stop not available due to battery charging

49445 Views 50 Replies 19 Participants Last post by  jerry17
We have a 2018 Pacifica Limited (Gasoline) that is one year old tomorrow. My wife does not drive it as much as I would like so it has less than 5000 miles on it. When I drive it, I run up through the driver information screens. One is for auto stop / start. I drove it all day today and it said auto stop / start not available battery charging. We don't like the auto feature and will often turn it off but since I did not see that notice go away, it is apparent to me that one of three things is happening. Either the second (auto stop / start) battery is defective and cannot hold a charge, the charger for that battery is not working right or the sensor that gives that message is defective. The vehicle did not try to stop at lights today but here in hot Florida, that is okay. Had that feature been working, it would have stopped at least part of the time. Should I be worried we have other electrical problems including starting issues for the main battery? Do any of you have same issues and what did you (or the dealer) do about it? I assume it is warranty for low mile one year old vehicle but from other posts, it appears those batteries are not readily available. Thanks in advance for any advice you experts can offer us.
1 - 3 of 51 Posts
We have a 2018 Pacifica Limited (Gasoline) that is one year old tomorrow. My wife does not drive it as much as I would like so it has less than 5000 miles on it. When I drive it, I run up through the driver information screens. One is for auto stop / start. I drove it all day today and it said auto stop / start not available battery charging. We don't like the auto feature and will often turn it off but since I did not see that notice go away, it is apparent to me that one of three things is happening. Either the second (auto stop / start) battery is defective and cannot hold a charge, the charger for that battery is not working right or the sensor that gives that message is defective. The vehicle did not try to stop at lights today but here in hot Florida, that is okay. Had that feature been working, it would have stopped at least part of the time. Should I be worried we have other electrical problems including starting issues for the main battery? Do any of you have same issues and what did you (or the dealer) do about it? I assume it is warranty for low mile one year old vehicle but from other posts, it appears those batteries are not readily available. Thanks in advance for any advice you experts can offer us.
Seems to be quite common problem - supposedly there was a bunch of bad batteries people have had. Mine works pretty good as long as the temps are above like 40 degrees if it falls below that then i get the charging message like you do. I'll probably take it in this winter when it says that and have it tested and hopefully replaced. A while back I seen that they were back ordered and hard to get.
Hello brtcpapfs & Lily,

At any point if either of you decide to take your vehicle in for an official diagnosis and would like additional assistance please send us a private message. We will be more than happy to help.

Lamar
ChryslerCares
This battery is what runs this system but mines not covered why is that
Ultimately is determines on your remaining warranty.

Lamar
ChryslerCares
I had both batteries checked both were fully charged and had plenty of amps. Yet the car says start stop not ready battery charging. It seems like this question hasn’t been asked and i even read that some people changed out batteries so if the battery are good what is causing this alarm?
We recommend having your dealer inspect this concern if you have not done so already. If additional assistance is needed during this time, we can connect you with a case specialist.

Lamar
ChryslerCares
1 - 3 of 51 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top