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I had an issue with my Pacifica Hybrid in a local car wash. I figured this issue would be encountered by most owners at some point so wanted to make a little public service announcement.
This car wash is the type that pushes your vehicle through the wash so it’s necessary to have your vehicle in neutral. At the end of the wash, the vehicle rolls off of the line and is then driven by employees to a drying bay. As I was watching the van finish the process, it suddenly locked the wheels and “jumped”off the rails. The employees jumped in and disengaged the parking break before any damage was able to occur.
Assuming it was a safety feature that caused the parking brake to auto engage, I looked through the owner’s manual and found a safety feature called SafeHold. Here are the details from the owner’s manual (page 290
SafeHold is a safety feature of the Electric Park Brake
System that will engage the park brake automatically if the
vehicle is left unsecured. If the automatic transmission is
not in PARK, the seat belt is unbuckled, the driver door is
open, the vehicle is at a standstill, and there is no attempt
to depress the brake pedal or accelerator pedal, the park
brake will automatically engage to prevent the vehicle
from rolling
I haven’t gone back to the wash yet but when I do I’ll follow the temporary bypass instructions and see if that fixes this issue for me (page 290
SafeHold can be temporarily bypassed by pushing the
Electric Park Brake Switch while the driver door is open
and brake pedal is pressed. Once manually bypassed,
SafeHold will be enabled again once the vehicle reaches
12 mph (20 km/h) or the ignition is cycled to the OFF
position and back to ON again.
If anyone else has encountered this before and knows better instructions, please let me know.
Hope this helps!
This car wash is the type that pushes your vehicle through the wash so it’s necessary to have your vehicle in neutral. At the end of the wash, the vehicle rolls off of the line and is then driven by employees to a drying bay. As I was watching the van finish the process, it suddenly locked the wheels and “jumped”off the rails. The employees jumped in and disengaged the parking break before any damage was able to occur.
Assuming it was a safety feature that caused the parking brake to auto engage, I looked through the owner’s manual and found a safety feature called SafeHold. Here are the details from the owner’s manual (page 290
SafeHold is a safety feature of the Electric Park Brake
System that will engage the park brake automatically if the
vehicle is left unsecured. If the automatic transmission is
not in PARK, the seat belt is unbuckled, the driver door is
open, the vehicle is at a standstill, and there is no attempt
to depress the brake pedal or accelerator pedal, the park
brake will automatically engage to prevent the vehicle
from rolling
I haven’t gone back to the wash yet but when I do I’ll follow the temporary bypass instructions and see if that fixes this issue for me (page 290
SafeHold can be temporarily bypassed by pushing the
Electric Park Brake Switch while the driver door is open
and brake pedal is pressed. Once manually bypassed,
SafeHold will be enabled again once the vehicle reaches
12 mph (20 km/h) or the ignition is cycled to the OFF
position and back to ON again.
If anyone else has encountered this before and knows better instructions, please let me know.
Hope this helps!