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have a 2017 touring L...when I go out in the morning the brake pedal will not depress to start the car..have to pump it 4-6 times so I can depress the pedal....anyone else have this problem????
 

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have a 2017 touring L...when I go out in the morning the brake pedal will not depress to start the car..have to pump it 4-6 times so I can depress the pedal....anyone else have this problem????
I haven't heard of this before. Take it to the dealer and see if they can replicate the problem. Do you have the emergency brake set to automatically come on?
 

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have a 2017 touring L...when I go out in the morning the brake pedal will not depress to start the car..have to pump it 4-6 times so I can depress the pedal....anyone else have this problem????
Hello olddgoatt,

Are you planning on making your dealer aware of this concern? Don't hesitate to connect with us via direct message if we can be of assistance with the servicing process.

Jasmine
Chrysler Social Care Specialist
 

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Our van's pedal doesn't actually move (depress) very much, but we just step on it and push the button.

Does your van refuse to start? Or are you waiting until you can "depress" the pedal before you try the button?
 

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Discussion Starter #5
Our van's pedal doesn't actually move (depress) very much, but we just step on it and push the button.

Does your van refuse to start? Or are you waiting until you can "depress" the pedal before you try the button?
it won't start until the brake finally depresses...time to go to dealor
 

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have a 2017 touring L...when I go out in the morning the brake pedal will not depress to start the car..have to pump it 4-6 times so I can depress the pedal....anyone else have this problem????
Hey did they figure this out at the dealership? Ours just did this last night. When it does eventually start, it runs fine.
 

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Hello olddgoatt,

Are you planning on making your dealer aware of this concern? Don't hesitate to connect with us via direct message if we can be of assistance with the servicing process.

Jasmine
Chrysler Social Care Specialist
I just experienced the same issue after I didn't use the van for two weeks. I had to press down the brake really hard to start the engine. Should I go to the dealership? The problem is gone once the engine starts, so I am sure they will simply say, no, we can't reproduce your problem. Go home. :frown2:
 

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I just experienced the same issue after I didn't use the van for two weeks. I had to press down the brake really hard to start the engine. Should I go to the dealership? The problem is gone once the engine starts, so I am sure they will simply say, no, we can't reproduce your problem. Go home. :frown2:
Sounds like a vacuum leak. Most likely after it sat for two weeks you lost your vacuum stored in the vacuum canister. Brake booster runs on vacuum and if you don't have any vacuum it will be like driving an old car without power brakes. You have to dang near stand on the sucker. Once you got the van to start it was able to build vacuum back up, this is why you would not be able to reproduce the problem because the brake booster has the vacuum its needs. Good luck.
 

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I just experienced the same issue after I didn't use the van for two weeks. I had to press down the brake really hard to start the engine. Should I go to the dealership? The problem is gone once the engine starts, so I am sure they will simply say, no, we can't reproduce your problem. Go home. :frown2:
I'm sorry to hear that, muscleman. For technical input, I definitely suggest going into the dealer. Should you decide to go, you can send me a direct message with your VIN and I'll get you an additional layer of assistance on this.

Jasmine
Chrysler Social Care Specialist
 

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Sounds like a vacuum leak. Most likely after it sat for two weeks you lost your vacuum stored in the vacuum canister. Brake booster runs on vacuum and if you don't have any vacuum it will be like driving an old car without power brakes. You have to dang near stand on the sucker. Once you got the van to start it was able to build vacuum back up, this is why you would not be able to reproduce the problem because the brake booster has the vacuum its needs. Good luck.
I think @Lily is correct. The vacuum for the power brake is ran by the pump when the engine is on. I remember my car maintenance teacher (decades ago) told me that once the engine is off, the vacuum in the power brake "should" still be there but only for a few more depresses. After the vacuum is gone, it'll be super hard to depress until the pump is powered up again when the engine is on. Not sure if my information is still relevant for newer cars though. Question is, has the OP stepped on the brake a few times after turning off the pac before the symptom happened? If not, then there may be a leak in the power brake vacuum.
 

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Our 2017 Pacifica won't start. Brake is stiff and depressed. When pushing start a loud single click can be heard. Engine light is now on and a series of warning messages come across about various problems. I guess I need to have it towed out of our garage to the dealer. We already have occasional stall problems when accelerating out of corners and paint bubbling on front fender.
 

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Our 2017 Pacifica won't start. Brake is stiff and depressed. When pushing start a loud single click can be heard. Engine light is now on and a series of warning messages come across about various problems. I guess I need to have it towed out of our garage to the dealer. We already have occasional stall problems when accelerating out of corners and paint bubbling on front fender.
Hi C Marshall,

We certainly regret to hear of your concerns. Have you had the chance to alert your dealer of this? Please feel free to send us a private message with more details if you'd like additional assistance.

Alex
Chrysler Cares
 

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Our 2017 Pacifica won't start. Brake is stiff and depressed. When pushing start a loud single click can be heard. Engine light is now on and a series of warning messages come across about various problems. I guess I need to have it towed out of our garage to the dealer. We already have occasional stall problems when accelerating out of corners and paint bubbling on front fender.
are current on all your recalls? Sounds like a possible grounding problem. Bad grounds have plagued many owners here.
 

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Our 2017 Pacifica won't start. Brake is stiff and depressed. When pushing start a loud single click can be heard. Engine light is now on and a series of warning messages come across about various problems. I guess I need to have it towed out of our garage to the dealer. We already have occasional stall problems when accelerating out of corners and paint bubbling on front fender.
You probably have the problem solved, but I would suggest trying to jump start the van to see if that makes a difference. A bad or low battery can give similar symptoms.
 

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Hi C Marshall,

We certainly regret to hear of your concerns. Have you had the chance to alert your dealer of this? Please feel free to send us a private message with more details if you'd like additional assistance.

Alex
Chrysler Cares
I have not told my dealer yet. I can't afford a big repair right now. I tried buying a new battery. That was a mistake as it now looks like I got rid of a perfectly good battery. It started fine when I installed it but the next day it was COMPLETELY dead. Lights wouldn't even turn on when I opened door. Recharged the new battery and it started fine but next day completely dead again. The battery charge seems to maintain fine while I am driving so don't think it is our alternator. Very frustrating for a car less than 3 years old (but over 36k miles). Our 1996 Nissan Maxima that our kids drive is more reliable than this Pacifica!
 

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You probably have the problem solved, but I would suggest trying to jump start the van to see if that makes a difference. A bad or low battery can give similar symptoms.
I recharged my battery and was able to get it to start and drove around fine. My battery charged maintain appropriate level while I was driving so don't think that it is the alternator. The next day I went out and the battery was completely dead again. I went out and bought a new battery and put it in. It started fine. The next day it would not start again. And if I wait 2 days the battery is completely dead. The lights don't even turn on when you open the door. Very frustrating for a car Less Than 3 years old but over the mileage warranty. My 1996 Nissan Maxima that my kids drive is more reliable than this Pacifica. I can't afford an expensive dealer repair right now:confused:
 

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I recharged my battery and was able to get it to start and drove around fine. My battery charged maintain appropriate level while I was driving so don't think that it is the alternator. The next day I went out and the battery was completely dead again. I went out and bought a new battery and put it in. It started fine. The next day it would not start again. And if I wait 2 days the battery is completely dead. The lights don't even turn on when you open the door. Very frustrating for a car Less Than 3 years old but over the mileage warranty. My 1996 Nissan Maxima that my kids drive is more reliable than this Pacifica. I can't afford an expensive dealer repair right now:confused:
Sorry the new battery didn't solve your problem. Have you checked the NHSTA or Mopar website to see if there are any recalls on your van? In theory, a recall might not cost anything to have done. There was a grounding recall on some Pacificas. (See post #13 @Lily) I think the grounding recall was done on my van sometime after the second battery was replaced under warranty.
Thanks for updating us on your van.
If you put your van info in the signature line of the account settings it will show up at the bottom of your posts. Build date is in the edge of the driver's door.
 

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I recharged my battery and was able to get it to start and drove around fine. My battery charged maintain appropriate level while I was driving so don't think that it is the alternator. The next day I went out and the battery was completely dead again. I went out and bought a new battery and put it in. It started fine. The next day it would not start again. And if I wait 2 days the battery is completely dead. The lights don't even turn on when you open the door. Very frustrating for a car Less Than 3 years old but over the mileage warranty. My 1996 Nissan Maxima that my kids drive is more reliable than this Pacifica. I can't afford an expensive dealer repair right now:confused:
Does your van have 2 batteries, if so, I'm assuming you are replacing the main battery, not the auxiliary battery. Generally a auto parts store like Auto Zone can load test your battery if you bring it to them. If you are only replacing the main battery and your auxiliary battery is dead or dying it will kill your new battery just like you are describing.

Does your Engine Start Stop (ESS) system work? Are you getting a message indicating that it is not available?

If you have 2 batteries and your ESS is not working I would assume your aux battery is dead and the battery which you replace is being depleted by the dead aux overnight. If this is the case you might want to take both batteries and have them load tested. As I understand it AGM batteries, which both the main and aux are, don't like to be completely drained, they are not as forgiving as the older lead acid type.

Hope you can find the problem and if you do please let us know what it was.
 
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