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Discussion Starter #1
It would appear that this is a well know paint defect. I have a 2017 that has Bubbling paint defect on the edge of the hood. I have not ever seen this. Is everyone getting their defects repaired by Chrysler?
 

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It would appear that this is a well know paint defect. I have a 2017 that has Bubbling paint defect on the edge of the hood. I have not ever seen this. Is everyone getting their defects repaired by Chrysler?
There are already quite a few threads covering this, but Yes, it is covered. Dealer should either repair or replace hood (seem to be repairing as of late) and will provide loaner vehicle at no charge.
 

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It would appear that this is a well know paint defect. I have a 2017 that has Bubbling paint defect on the edge of the hood. I have not ever seen this. Is everyone getting their defects repaired by Chrysler?
Hi Rcdhome,
We are sorry to hear that you are experiencing this paint concern. If you would like any assistance while having this addressed at your dealer, please send our team a private message!
Alex
Chrysler Social Care Specialist
 

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After having read about this problem on the forum, I checked my 2017 and noticed the bubbling. My dealer sent me straight to a body shop. They ordered a new hood, painted it and called me when It was ready. I only needed to wait 1.5 hours for them to exchange the hood. Dealer was friendly and even called me a couple of time to see if things were progressing and if I was satisfied. Thanks to the forum I cought it on time before the warranty expired!
 

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Discussion Starter #5
Hey everyone! I have visited with the dealer and my mileage is over the bumper to bumper warranty with almost 50K miles. The corrosion warranty is around 80K miles and depending on the vehicle, some are lifetime. I will be getting mine repaired and a loaner vehicle will be provided.
 

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Got a confirmation today 10/11/19 for new hood due to paint bubbling on front edge of hood. 2017 with 21,753 miles.
 

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How many times did you have to take it back before they ordered you a new hood? I have gone back twice already.

Actually since I didn't hear back yet from the dealer since 10/11/19. I made a call this morning 10/16/19 and what the hold up was? Was told that paperwork was submitted for hood replacement it was just a matter of waiting. My response was this is un-acceptable in this day and age and was NOT going to wait weeks or months on this. Will update on any further developments.
 
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