I just noticed this on mine (2017 Pacifica) the other day as well. Probably 10 1" inch long spots along the hood edges that is bubbling under the paint.
This should still be covered according to the warranty sheet.My 2017 Pacifica hood has very quickly bubbled. Mileage is 37,500. Within the time warrant but not the mileage. Has anyone been able to obtain warrant coverage just outside of the warrant period? The reviews were so good for the Pacifica Ive gone back to a Chrysler product for the first time in a long time despite past experiences but want to know what I might be up against if I take it in. I really love the van so far aside from this. Thank you.
Hello wuk,Just noticed that both drivers and passengers side of hood have started to bubble on our 2017....going to call the shop to schedule an appointment.
We're sorry to hear you're experiencing this. Keep us updated on your dealer visit. If any assistance is needed as far as servicing, don't hesitate to send us a direct message.
Chrysler Social Care Specialist
I appreciate the update, wuk. I am glad to hear your dealer is working toward a solution. If any questions arise, don't hesitate to send us a direct message.Took to dealer today. After looking at car for 2 minutes, they told me they were ordering a new hood. Happy to get a new one as there were obviously a few rock chips and a small dent. To those saying that they are repairing and not replacing, I would challenge the dealership on this as they are getting me a new hood.
again, I have a 2017 Pacifica.
Hello ferg,Add me to the list of owners with bubbling paint on the hood. We have a white 2017 Limited and most of the leading edge of the hood has paint bubbles. I've already called the dealership and they said to bring it in and they'll take pictures of it and submit a claim.
After skimming this thread, it seems that a lot of people are getting the whole hood replaced rather than repainted. I hope we get the same repair.
Besides the hood, are there other areas I should inspect?
Thanks for the response. I went to the dealer yesterday and was told they are currently a "premiere" warranty dealer, where they are authorized to approve claims like this without needing to take pictures and get further approvals.Hello ferg,
Let us know if you end up going into the dealer for an official inspection. We're available via direct message and would be happy to help with this process.
Chrysler Social Care Specialist
Chrysler recently developed a repair procedure where they strip the paint and they apply a coating to the hood and repaint rather than replace the hood. Currently, we're waiting for a call to schedule the repair with the body shop.
Hi Nychase,Count me on the list. Didn't even know it was a "known issue". Just happened to walk out and see the hood and figured I had to check Google because there was no way our always garaged van was the only one with the issue. Sure enough. Will update after the dealer visit.
That's great to hear, ferg. Keep me updated on this going forward. If any assistance is needed while you're there, don't hesitate to send me a direct message.Thanks for the response. I went to the dealer yesterday and was told they are currently a "premiere" warranty dealer, where they are authorized to approve claims like this without needing to take pictures and get further approvals.
That said, the claims consultant said the repair is approved and Chrysler recently developed a repair procedure where they strip the paint and they apply a coating to the hood and repaint rather than replace the hood. Currently, we're waiting for a call to schedule the repair with the body shop.
Hi II Kings 9:20,Add me to the list. Passenger side leading edge of the hood. I'll spare you the pics. I have owned mine since new April 2017 but only have 2500 miles left on the 3/36. Setting up an appointment this week before a 1500 mile trip. Can't afford to cut it too close.