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My wife has mentioned that she is hearing a low buzzing noise coming from the left corner of the dash. sounds like it is coming where the door and dash meet. Has anyone had any issue like this.
Of course you can turn the radio up and its not heard. Just bothersome when you have the radio low to talk to each other.
 

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My wife has mentioned that she is hearing a low buzzing noise coming from the left corner of the dash. sounds like it is coming where the door and dash meet. Has anyone had any issue like this.
Of course you can turn the radio up and its not heard. Just bothersome when you have the radio low to talk to each other.
Hi mike&tracy,

Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer further assistance if needed. Just send us a PM with your VIN and let me know.

Andrea
Chrysler Social Care Specialist
 

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My wife has mentioned that she is hearing a low buzzing noise coming from the left corner of the dash. sounds like it is coming where the door and dash meet. Has anyone had any issue like this.
Of course you can turn the radio up and its not heard. Just bothersome when you have the radio low to talk to each other.
Does the buzzing sound happen only while moving down the road with air rushing by or does it happen while sitting still?

I had a buzz sometimes when driving and also an occasional single pop sound when I opened my driver door that I finally traced to a piece of plastic called the "Fender Insulator, Silencer", (#5 in the attached drawing) at the rear of the front fender skirt. It is visible and touchable beyond the door hinges when you open your driver's door. It is only held on by #2 in the drawing so it does move a little when you push on it. It was definitely the source of my occasional popping sound as I opened the door and I convinced myself it might also be the source of my buzzing sound if moving air could make it vibrate. Anyway, I futzed around with it a couple times and now after about a full year neither of the two sounds have returned.
 

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Discussion Starter #4
Does the buzzing sound happen only while moving down the road with air rushing by or does it happen while sitting still?

I had a buzz sometimes when driving and also an occasional single pop sound when I opened my driver door that I finally traced to a piece of plastic called the "Fender Insulator, Silencer", (#5 in the attached drawing) at the rear of the front fender skirt. It is visible and touchable beyond the door hinges when you open your driver's door. It is only held on by #2 in the drawing so it does move a little when you push on it. It was definitely the source of my occasional popping sound as I opened the door and I convinced myself it might also be the source of my buzzing sound if moving air could make it vibrate. Anyway, I futzed around with it a couple times and now after about a full year neither of the two sounds have returned.
I will definitely look into that. thank you
 

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Hi mike&tracy,

Sorry to hear about this! If you decide to visit your local dealership for further diagnosis I'd be happy to offer further assistance if needed. Just send us a PM with your VIN and let me know.

Andrea
Chrysler Social Care Specialist
Andrea, I appreciate that, I am a service advisor at the dealership. Was just looking to see if anyone else had run into the noise.
 

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I have just noticed this in my 2017 Pacifica. I'm a bit deaf and made the mistake of starting the car with my hearing aids in!

Anyway, it seems to be a buzzing noise coming from the dash area. It does NOT occur unless the motor is actually running. Well ... not sure if it occurs when the engine stops for ESS ... Does not seem to be affected at all by the sound system volume or turning the hvac on or off.

Perhaps it's related to the bumps on the dash (which my car also has)?

Dave

Andrea, I appreciate that, I am a service advisor at the dealership. Was just looking to see if anyone else had run into the noise.
 

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We have this issue in our brand new 2019 Pacifica as well. We took it to a dealership and they took apart the dash, steering column, replaced the instrument cluster, swapped the wheels and tires and a whole list of other things and they were not able to find what is causing the noise. We spoke to Chrysler and have gotten nowhere unfortunately. At this point we were told to wait until the issue gets worse and bring the car back in at that point.

Pretty disappointed with this vehicle given that it is brand new. If it wasn't for this noise we love the car!

I looked in the driver's side door and don't see what was mentioned in the image, I see foam in there, maybe its changed in 2019?

Has anyone solved this issue?
 
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