[Benps]

Has anyone been able to successfully adjust the Siri volume on Carplay?
On my 2018 PacHy, I find Siri navigation voice to be too loud relative to the car radio.
It seems on other vehicles you can just adjust the volume while Siri is speaking and it will control Siri's volume independently of the radio. But this does not seem to work on the Pacifica's Uconnect system.

Here's what I tried...

I set the car radio volume to level 5. FM radio station in this case. (Just set an explicit level for testing).
I then get directions to someplace using Siri. Consistently, Siri starts at volume level 15.
While Siri is talking, I turn down the volume to 10. At this point it seems to work. The volume for Siri goes down, while the radio volume stays the same.
But any time Siri speaks up again during the navigation, the volume defaults back to level 15. I can turn it down again. But the next navigation cue always ends up back at level 15.

 

[Rjk]

I have the exact same problem it makes using navigation impossible. Does anyone not have this problem?

 

[ChryslerCares]

Has anyone been able to successfully adjust the Siri volume on Carplay?
On my 2018 PacHy, I find Siri navigation voice to be too loud relative to the car radio.
It seems on other vehicles you can just adjust the volume while Siri is speaking and it will control Siri's volume independently of the radio. But this does not seem to work on the Pacifica's Uconnect system.

Here's what I tried...

I set the car radio volume to level 5. FM radio station in this case. (Just set an explicit level for testing).
I then get directions to someplace using Siri. Consistently, Siri starts at volume level 15.
While Siri is talking, I turn down the volume to 10. At this point it seems to work. The volume for Siri goes down, while the radio volume stays the same.
But any time Siri speaks up again during the navigation, the volume defaults back to level 15. I can turn it down again. But the next navigation cue always ends up back at level 15.

I have the exact same problem it makes using navigation impossible. Does anyone not have this problem?

Hello Benps & Rjk

I certainly understand why this would be frustrating. I got a chance to speak with an internal resource on the Uconnect Team and was advised this is operating as designed. I do take your concerns seriously and apologize if this isn’t the outcome you expected. Please let me know if you have any other questions.

Lamar
Chrysler Social Care Specialist

 

[Benps]

Thanks, Lamar for following up and confirming so that we don't waste more time trying to figure out something that can't be fixed.

But I gotta say, this is a pretty **** poor design choice. The only audio that I can think of that shouldn't have volume controls should be emergency alerts.

 

[wcberry]

Have you tried turning Siri down on your phone? Activate Siri on the phone and use the volume controls on the iPhone to lower the volume. You can tell Siri you are adjust the volume and it responds with a percentage.

 

[Rjk]

Can the devs reconsider playing every prompt at 50% of maximum is painful it wakes up the kids in the car.

 

[cej22]

The same problem exists with Android Auto. It's a poor design from Chrysler and they should update it. On my Honda Ridgeline, it does save your previously used voice guidance level rather than resetting to a default each time. This should be an easy fix for the UConnect developers. I discovered this issue during the test drive and it nearly kept me from purchasing the Pacifica.

 

[rhplusa10]

Hello Benps & Rjk

I certainly understand why this would be frustrating. I got a chance to speak with an internal resource on the Uconnect Team and was advised this is operating as designed. I do take your concerns seriously and apologize if this isn’t the outcome you expected. Please let me know if you have any other questions.

Lamar
Chrysler Social Care Specialist

The same problem exists with Android Auto. It's a poor design from Chrysler and they should update it. On my Honda Ridgeline, it does save your previously used voice guidance level rather than resetting to a default each time. This should be an easy fix for the UConnect developers. I discovered this issue during the test drive and it nearly kept me from purchasing the Pacifica.

Same here with Android Auto. I feel kinda better i am not alone.
I use Android Auto on my Kia, it is ok. voice guidance level is constant as I set even turn off/on car.
on Chrysler, voice guidance level is always changed to 15 whatever I set.

from other manufacture's behavior is different than Chrysler, this is on Uconnect, not on Android Auto.
Chrysler should fix it.

 

[Benps]

Have you tried turning Siri down on your phone? Activate Siri on the phone and use the volume controls on the iPhone to lower the volume. You can tell Siri you are adjust the volume and it responds with a percentage.

When in Carplay mode, volume adjustment on the iPhone does not work. That's one of the points of CarPlay, to use the radio interface instead of the phone. That's actually a design choice I agree with (assuming the radio controls actually do what they are supposed to).

Carplay does have the option to mute Siri audio navigation cues so that's what I've done. My Apple Watch does give me haptic feedback for navigation cues.

 

[eatabanana]

Has anyone been able to successfully adjust the Siri volume on Carplay?
On my 2018 PacHy, I find Siri navigation voice to be too loud relative to the car radio.
It seems on other vehicles you can just adjust the volume while Siri is speaking and it will control Siri's volume independently of the radio. But this does not seem to work on the Pacifica's Uconnect system.

Here's what I tried...

I set the car radio volume to level 5. FM radio station in this case. (Just set an explicit level for testing).
I then get directions to someplace using Siri. Consistently, Siri starts at volume level 15.
While Siri is talking, I turn down the volume to 10. At this point it seems to work. The volume for Siri goes down, while the radio volume stays the same.
But any time Siri speaks up again during the navigation, the volume defaults back to level 15. I can turn it down again. But the next navigation cue always ends up back at level 15.

I have the exact same problem it makes using navigation impossible. Does anyone not have this problem?

Hello Benps & Rjk

I certainly understand why this would be frustrating. I got a chance to speak with an internal resource on the Uconnect Team and was advised this is operating as designed. I do take your concerns seriously and apologize if this isn’t the outcome you expected. Please let me know if you have any other questions.

Lamar
Chrysler Social Care Specialist

Hold on, why would you purposely remove the choice of setting this volume?

 

[Bond007]

I haven't used the car play for much of last year, except in the beginning when I bought the car. I recently found out that I no longer have the CarPlay icon on the center screen. Can anyone advise me how to install it back please. Thanks.

 

[Danmcg]

I haven't used the car play for much of last year, except in the beginning when I bought the car. I recently found out that I no longer have the CarPlay icon on the center screen. Can anyone advise me how to install it back please. Thanks.

You should just have to plug your iPhone into the USB port next to the plug labelled AUX beside the phone shelf. Then the icon will show up. It isn't there is a compatible phone is not detected.

 

[Bond007]

It’s funny, cause that’s what I’ve been doing all along. My phone was working on car play previously. May be it was a one time glitch, I’ll try again later.


Sent from my iPhone using Tapatalk

 

[Danmcg]

That's definitely odd then. Reboot the phone and try new cable maybe? Also check the charging port on the iPhone. Mine would build up with pocket-lint overtime and I would have to use a wooden toothpick to clean it out every now and then to get the cable to seat fully.

Sent from my SM-N960U using Tapatalk

 

[Bond007]

That's definitely odd then. Reboot the phone and try new cable maybe? Also check the charging port on the iPhone. Mine would build up with pocket-lint overtime and I would have to use a wooden toothpick to clean it out every now and then to get the cable to seat fully.

Sent from my SM-N960U using Tapatalk

Okay I figured it out. It was not Pacifica's fault, not even the iPhone or the cable's problem. The problem was "me". Since I hadn't used CarPlay for so long, I had forgotten that I had to unlock the phone to use the app.
I was trying it out with the original iPhone cable as well and once I unlocked the phone, the app popped up on the screen . Thanks for the help.

 

[PacDave]

Hello Benps & Rjk

I certainly understand why this would be frustrating. I got a chance to speak with an internal resource on the Uconnect Team and was advised this is operating as designed. I do take your concerns seriously and apologize if this isn’t the outcome you expected. Please let me know if you have any other questions.

Lamar
Chrysler Social Care Specialist

So getting back to the problem that was mentioned by the OP, I don’t really care if the UConnect team advises that it’s operating as designed. The fact of the matter is that it was not designed well! I am generally very satisifed and thrilled with the way my PacHy runs/works. But this issue is one that strikes me as very weird. The only reason I can think of as to why the system was designed this way is that the developers thought that maybe someone would turn down Siri’s voice all the way to zero and forget how to turn it back up. Then there would be complaints that CarPlay navigation is not working correctly.

There are a couple of ideas that would easily resolve this problem: instead of always resetting the volume of the voice on the CarPlay nav system to 15, allow it to be turned down to a certain minimum level (perhaps 4 or 5) and allow it to be turned up to a maximum level. Then it will be impossible for someone to turn it down so far that it can’t be heard at all. The other idea would be to allow the user to set the navigation voice to whatever level he wanted and it would stay at that level until the CarPlay session ends. The next time a phone is connected and CarPlay is used, the default volume is once again set to 15.

To reset the volume back to 15 after every single announcement is simply idiotic. Doesn’t make sense from a practical standpoint. I agree with the OP that the default level is too loud and the user should be able to adjust the volume to a comfortable level for the duration of the navigation session.

 

[PacificaMinivanFan]

Ours does the same, but we can turn the volume down while the Nav voice is speaking, and it stays that way for the rest of the trip. Still need to do it every tme we start a new trip, though. I read somewhere that if one sets the Nav volume in the Nav settings screen to a level of 7 or lower, it is supposed to stay at that level for every trip, but that feature doesn't work on ours.

 

[PacDave]

Ours does the same, but we can turn the volume down while the Nav voice is speaking, and it stays that way for the rest of the trip. Still need to do it every tme we start a new trip, though. I read somewhere that if one sets the Nav volume in the Nav settings screen to a level of 7 or lower, it is supposed to stay at that level for every trip, but that feature doesn't work on ours.

I wouldbe satisfied if mine worked that way but mine only stays at the level I set for the duration of the announcement. Then it immediately resets.

 

[eatabanana]

So getting back to the problem that was mentioned by the OP, I don’t really care if the UConnect team advises that it’s operating as designed. The fact of the matter is that it was not designed well! I am generally very satisifed and thrilled with the way my PacHy runs/works. But this issue is one that strikes me as very weird. The only reason I can think of as to why the system was designed this way is that the developers thought that maybe someone would turn down Siri’s voice all the way to zero and forget how to turn it back up. Then there would be complaints that CarPlay navigation is not working correctly.

There are a couple of ideas that would easily resolve this problem: instead of always resetting the volume of the voice on the CarPlay nav system to 15, allow it to be turned down to a certain minimum level (perhaps 4 or 5) and allow it to be turned up to a maximum level. Then it will be impossible for someone to turn it down so far that it can’t be heard at all. The other idea would be to allow the user to set the navigation voice to whatever level he wanted and it would stay at that level until the CarPlay session ends. The next time a phone is connected and CarPlay is used, the default volume is once again set to 15.

To reset the volume back to 15 after every single announcement is simply idiotic. Doesn’t make sense from a practical standpoint. I agree with the OP that the default level is too loud and the user should be able to adjust the volume to a comfortable level for the duration of the navigation session.

Nail on the head Dave. Not sure why they insist on keeping it at 15. At highway speeds it's not so bad, but it is just too loud when slowly moving around town. It boggles my mind why this was purposely designed this way. Especially for a vehicle that can often be carrying sleeping kids. "Hey our daughter just fell asl...." "TURN RIGHT IN 300 FEET!!" ... ahh crap..

 

[Joy]

Has anyone been able to successfully adjust the Siri volume on Carplay?
On my 2018 PacHy, I find Siri navigation voice to be too loud relative to the car radio.
It seems on other vehicles you can just adjust the volume while Siri is speaking and it will control Siri's volume independently of the radio. But this does not seem to work on the Pacifica's Uconnect system.

Here's what I tried...

I set the car radio volume to level 5. FM radio station in this case. (Just set an explicit level for testing).
I then get directions to someplace using Siri. Consistently, Siri starts at volume level 15.
While Siri is talking, I turn down the volume to 10. At this point it seems to work. The volume for Siri goes down, while the radio volume stays the same.
But any time Siri speaks up again during the navigation, the volume defaults back to level 15. I can turn it down again. But the next navigation cue always ends up back at level 15.

I had the opposite problem. I could not hear the navigation system. With my phone plugged in and route already set on my phone, I went to settings and pressEd “restore settings to default” and it worked! It allowed me to adjust the volume up and down.