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Chrysler Pacifica Pinnacle Hybrid 2022 Status

5753 Views 40 Replies 17 Participants Last post by  Kwaping
Hi I ordered Pacifica Pinnacle Hybrid 2022 on April 4th 2022. I have been tracking on weekly basis and there is not further update. I Contacted the Dealer as well as Chrysler Customer care. The below is the response every time when I contact them.

Congratulations! I am excited to learn of your 2022 Chrysler Pacifica you have ordered and I appreciate the time taken to reach out to us today. I would be happy to review your vehicle order status further with you.

This is the Status from Chrysler Website.
Your order has been accepted into the ordering system. Your order will move into the scheduling phase next.

Please suggest me what to do in my situation.

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With no plant downtime , product shortages , etc your probably looking at sept /oct .
It's a waiting game

It gets built when it gets built, there's nothing more you can do
New member and browsing to see what delivery times look like. Not to add to the confusion, but my Touring L Hybrid went into scheduling the day after the order was confirmed. Ordered with S Package and Family Theater Group (without this, they delete the sensors and 360 cameras on the Touring L)

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New member and browsing to see what delivery times look like. Not to add to the confusion, but my Touring L Hybrid went into scheduling the day after the order was confirmed. Ordered with S Package and Family Theater Group (without this, they delete the sensors and 360 cameras on the Touring L)

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That's just on the online tracker, for you.

So what did your sales person say it shows in their system for a estimated delivery date? If it's already scheduled, it should show some time frame/delivery estimate on their screen
I am in a similar place as you kishorechrysler. I ordered a Pacifica Limited Hybrid with S appearance package in Ceramic Gray on April 23rd and I am still only order confirmed; my dealer has confirmed this status.
It appears upper trims are taking way longer across almost all vehicle brands.

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I’m going to bet that fleet sales for the base Pacifica / grand caravan , depending if your in Canada 🇨🇦 or USA 🇺🇸, has something to do with the pushing of vehicles to the side .
Ordered our Pacifica on January 11th and just got notification that it is scheduled to arrive at the dealership on or about August 17th. 7 months total.
Ordered in March 2022, still haven't received a VIN. Probably another 3 months. :(
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That's just on the online tracker, for you.

So what did your sales person say it shows in their system for a estimated delivery date? If it's already scheduled, it should show some time frame/delivery estimate on their screen
Here is what they sent me this morning. This would be built and shipped in under a month, but I do see the "**" next to the estimated ship date. I wonder if the part shortages are limited to the higher trim components.

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Sharing my timeline for reference.
6/10 - Ordered Pacifica Hybrid Limited, "S", F Blue and Uconnect
6/16 - VIN/Scheduled on chrysler order tracking site
6/20 - Dealer system shows DI Status and Estimated ship date of 8/3.
7/13 - Dealer system shows estimated ship date changed to 8/5.
Sharing my timeline for reference.
6/10 - Ordered Pacifica Hybrid Limited, "S", F Blue and Uconnect
6/16 - VIN/Scheduled on chrysler order tracking site
6/20 - Dealer system shows DI Status and Estimated ship date of 8/3.
7/13 - Dealer system shows estimated ship date changed to 8/5.
That is crazy... Do they just put all orders in a hat and draw at random?
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Sharing my timeline for reference.
6/10 - Ordered Pacifica Hybrid Limited, "S", F Blue and Uconnect
6/16 - VIN/Scheduled on chrysler order tracking site
6/20 - Dealer system shows DI Status and Estimated ship date of 8/3.
7/13 - Dealer system shows estimated ship date changed to 8/5.
7/29 - Dealer system shows estimated ship date changed to 8/6.
That is crazy... Do they just put all orders in a hat and draw at random?
It is strange. I'm wondering if has to do with dealer allocation or volume. The dealer I ordered from focuses on Jeeps and doesn't order any Chrysler inventory for their lot.

Who knows if that estimated ship date is anywhere close to accurate, epically since the factory is going to be closed again next week.
Also ordered in March. Pinnacle trim, no update as of yet.
Adding my order to this thread as well. We ordered a Pinnacle in white in March, and 'scheduled' in May. still waiting for it to be built. its been a long wait, and I've resigned in missing it for this summer's road-trips with the family.

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I'm new here. I ordered my Pinnacle Hybrid (Fathom Blue) on Feb 28. Arrived at my dealer yesterday.
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Arrived at my house today.
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Maybe with the lower volume trim lines they wait for enough orders to accumulate to have a higher productivity run of then all on the line, vs assembly of smaller batches more frequently.
Maybe with the lower volume trim lines they wait for enough orders to accumulate to have a higher productivity run of then all on the line, vs assembly of smaller batches more frequently.
I did notice that there is a bunch of Touring L trims coming to my metro area all at once, so you could be on to something. Its that or they don't have all the parts yet to build Pinnacles to satisfy all the orders.
Hey All,

Just got an email from my dealer with the following:
"Looks like it is currently being built and has ship date of 8/18 to be released from the plant and start making its way to us. "

The tracker seems to be slow to update, as it still in the Scheduled phase. So looks like the only way to get updated info is to keep contacting the dealer. So for me looks like (hopefully) under 6 month wait time.
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