That was my original issue. I thought it was normal. Then I took a video of the sound like the OP and showed it to the dealer who immediately said it was the actuator. Of course that day at the dealership it wouldn't do it. After I played around with cycling the climate control and opening the door it finally did it. It took about a week or so for the part to arrive for me. I would have done it myself now, but it was covered under the warranty from the original purchase still so I figured why not have them do it. Now I'm hoping the OEM part they used will hold up.
Clicking sound behind dash after engine off
Anyone has any idea what’s the problem of this clicking sound behind dash when car is off? My 2018 Pacifica was hit from the front right fender at parking two months ago, and this clicking sound started to appear after turning engine off. Dealer first diagnosed battery problem and replaced both batteries, but the sound still exist. Then they diagnosed the actuator problem and replaced actuator, but the sound didn’t gone. Now the mechanic thought it might need to replace HVAC module (“voltage feedback when car off”). Waiting back order for the part, but sounds uncertain if it really can fix the problem. It is really annoying and seems keep draining the batteries when engine off. Any ideas?
Here is the link for the video:
Here is the link for the video:
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You had to tell me that. LOL As long as it foxes the problem. That's why I bought a lifetime warranty.Be happy that the part is available. When mine went it was in and out of stock for months. I'd get an email that it was in stock and by the time I clicked through they were gone.
There was a lengthy thread on the site earlier about this, with a step by step guide. It's not hard. But it is a pretty tight space. I'm not overly big and it was still hard to reach some of the stuff.
I wouldn't dream of owning this van without some sort of extended or lifetime warranty. It scares me what has gone wrong in just the few months I've owned it. Just yesterday I replaced another actuator (right back door locking actuator). I just didn't want to bother taking a 40 mile trip to the dealer.You had to tell me that. LOL As long as it foxes the problem. That's why I bought a lifetime warranty.
WOW! All I've had on mine is this clicking and the little battery going bad.I wouldn't dream of owning this van without some sort of extended or lifetime warranty. It scares me what has gone wrong in just the few months I've owned it. Just yesterday I replaced another actuator (right back door locking actuator). I just didn't want to bother taking a 40 mile trip to the dealer.
I took mine to the dealer and the mechanic said there were several controllers under there. I never saw any when I changed the cabin filter. I had to go there to duplicate the noise for them. Just gives you an idea of the idiots I am working with. Both local dealers are just as bad. But when you tell them what's wrong, where and why, they argue with me. I've been doing this stuff for almost 60 years and have an electrical engineers degree. I was a good one too. Numerous times I've argued with them only to be proven right. In this case, I noticed it doesn't do it when the re-circ is engaged.It's a bad re-circulation door actuator for sure. Mine had to exact same issue and just had it replaced. It would go on forever after the car turned off and the doors were opened. You could hear it if you adjusted the temp up or down as well. If you drop the glove box you should be able to hear it really good coming from around the air filter area. I used AlfaOBD to run a test myself on the actuator and it was definitely that. It took about two weeks for the part to come in for me. Seems to be a common issue with this model year.
So I ask you. Are you sure it's the recirc door? I need something I can go up there and shove up their butts. LOL
Thanks for the info BTW. Steve
I took mine to the dealer and the mechanic said there were several controllers under there. I never saw any when I changed the cabin filter. I had to go there to duplicate the noise for them. Just gives you an idea of the idiots I am working with. Both local dealers are just as bad. But when you tell them what's wrong, where and why, they argue with me. I've been doing this stuff for almost 60 years and have an electrical engineers degree. I was a good one too. Numerous times I've argued with them only to be proven right. In this case, I noticed it doesn't do it when the re-circ is engaged.
So I ask you. Are you sure it's the recirc door? I need something I can go up there and shove up their butts. LOL
Thanks for the info BTW. Steve
I understand your frustrations with the dealers. I luckily have had a good experience with the one I've gone too. Found them when I was searching for someone to program a replacement key fob I had purchased. They were the only ones willing to do it and didn't act like I was a bother when I called or walked in. I was so impressed I'll probably go through them for my next vehicle. I brought a recording in and they immediately knew what it was. It seems they've seen it numerous times including the managers personal vehicle.
As far as what I said above, I misspoke. It's the blend door actuator that they replaced. I apologize. I'll have to look at the paperwork to see if they listed the part number on the invoice. That way I can be for sure. I just have to steal the van for a minute from the wife when I can to dig through the paperwork. It's hard to get a moment alone with the van unless I'm fixing something lol.
I heard that. I've bought 16 vehicles from this dealer. Both personal and Business. And probably 10 more from the previous owner. The shame is, the service department used to be the place to go. They changed the service manager, and it all turned to crap. The last several years have been terrible. Fortunately, I didn't need much. When I retired, I was a swap car driver and tow guy for new stuff. He used my rig to go all over the place, further than 200 miles to tow cars and trucks. I'm in Jersey. I've gone to South Carolina, Florida, as far as Oklahoma. (That was a 90K diesel Pickup WOW) The parts Mgr and I are close friends. We were always swapping Mopar parts and wrenching together. So you won't need to fuss about the part number. I appreciate the help and thanks.I understand your frustrations with the dealers. I luckily have had a good experience with the one I've gone too. Found them when I was searching for someone to program a replacement key fob I had purchased. They were the only ones willing to do it and didn't act like I was a bother when I called or walked in. I was so impressed I'll probably go through them for my next vehicle. I brought a recording in and they immediately knew what it was. It seems they've seen it numerous times including the managers personal vehicle.
As far as what I said above, I misspoke. It's the blend door actuator that they replaced. I apologize. I'll have to look at the paperwork to see if they listed the part number on the invoice. That way I can be for sure. I just have to steal the van for a minute from the wife when I can to dig through the paperwork. It's hard to get a moment alone with the van unless I'm fixing something lol.
The funny thing is, This was the first car I did not buy from him. Every time he got the one I wanted, it was sold before he could put a hold on it. I didn't go new, my wife wrecked our 300 and we wanted to pay cash. I wanted the + package and there's not that many around here I guess. That's another story.
Anyway, I am grateful for the info and Thanks again.
At least I know what it is now, and that some assassin hasn't placed a timer device in the car. 
Haha, you know that did come across my mind when it was doing it. The wife watches forensic files to fall asleep too. So I briefly thought "Today's the day, I made her mad one too many times" lol.At least I know what it is now, and that some assassin hasn't placed a timer device in the car.
SighI understand your frustrations with the dealers. I luckily have had a good experience with the one I've gone too. Found them when I was searching for someone to program a replacement key fob I had purchased. They were the only ones willing to do it and didn't act like I was a bother when I called or walked in. I was so impressed I'll probably go through them for my next vehicle. I brought a recording in and they immediately knew what it was. It seems they've seen it numerous times including the managers personal vehicle.
As far as what I said above, I misspoke. It's the blend door actuator that they replaced. I apologize. I'll have to look at the paperwork to see if they listed the part number on the invoice. That way I can be for sure. I just have to steal the van for a minute from the wife when I can to dig through the paperwork. It's hard to get a moment alone with the van unless I'm fixing something lol.
My parts guy can't identify the controller via the description you gave me. I hate to trouble you, but could you give me the part number anyway please?
Reference the bomb, I'd rather you blew up my 62 Chrysler. I had a wire fail in the engine harness and ended up making a new harness. At 74, in this heat, it's not an easy task. I had to install a new bulkhead connector anyway. It's been down for 2 months.
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Sigh
My parts guy can't identify the controller via the description you gave me. I hate to trouble you, but could you give me the part number anyway please?
Reference the bomb, I'd rather you blew up my 62 Chrysler. I had a wire fail in the engine harness and ended up making a new harness. At 74, in this heat, it's not an easy task. I had to install a new bulkhead connector anyway. It's been down for 2 months.
I couldn't do that to a 1962 anything lol.
Here's a photo of the part description and number that they replaced. Been good so far. Finally was able to dig the paperwork out. Looks like it was a $51.00 part. Part Number "68164960AA" Actuator AIR 1. Hopefully that helps out.
Much appreciated and thank you
No problem. Hopefully that helps out
i purchased a new 2019, and there was clicking sound with engine running. They had to replace lifters and cam bearingsYeah, there’s some info here if you search around for it. I have not yet done it myself but it doesn’t sound to hard. Worst part is that the screws are a little difficult to get at apparently.
Yeah, that kind of clicking would change frequency with the speed of the engine and would only be heard when the engine is running. The sound that the air actuator makes is a duller sound and you usually hear it when the engine is not running.i purchased a new 2019, and there was clicking sound with engine running. They had to replace lifters and cam bearings
My car does this too. Just had the battery die & stall out on my wife last week. Dealership banged us out for $500+ all said & done.
It just dawned on me that this is probably the root of the battery issue we had.
Is this covered by warranty? How can this be fixed?
It just dawned on me that this is probably the root of the battery issue we had.
Is this covered by warranty? How can this be fixed?
What year is your van? Is it still covered under warranty? If so have them check out the climate control actuator door. You'll see the part number and description listed in one of my posts above.My car does this too. Just had the battery die & stall out on my wife last week. Dealership banged us out for $500+ all said & done.
It just dawned on me that this is probably the root of the battery issue we had.
Is this covered by warranty? How can this be fixed?
No, my warranty is up as per my moat recent visit.What year is your van? Is it still covered under warranty? If so have them check out the climate control actuator door. You'll see the part number and description listed in one of my posts above.
More than likely they won't do anything regarding reimbursement though. I think through the dealer you're looking at a $350 repair give or take. I know it can be done yourself depending on how handy you are with things. It's a tight spot to get into. I would make sure it's that before you start throwing parts at it though. Might be worth taking a trip to the dealer explaining what you think is happening and have them confirm it and go from there as to what you want to do. Unless your battery was already on the way out it shouldn't have drained the battery though. It does eventually stop after approximately 10 to 15 minutes after the van being turned off.No, my warranty is up as per my moat recent visit.
If I can stay out of the hospital long enough, I might get this thing fixed.I couldn't do that to a 1962 anything lol.
Here's a photo of the part description and number that they replaced. Been good so far. Finally was able to dig the paperwork out. Looks like it was a $51.00 part. Part Number "68164960AA" Actuator AIR 1. Hopefully that helps out.
View attachment 50711
I don't know where they find these mechanics from. They walk around like Banshee Roosters bragging about all the patches they tout. With your help, I had to diagnose it, then get the part number. My parts guy knew what it was when I gave him the part number. HE KNEW of the problem, but the chimp I got was clueless. He was too lazy to look into it. But other mechs apparently knew. The service manager hugs rainbows. I worked with her for several years at another store. We're friendly and have a good friendship. I'll have to get on her butt about this. The dealer/owner knows I'm a hello a mech. But at 74, I can't do this anymore.
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