Hi all - I am looking at a low mileage 2017 PacHy and, like many other posters on this forum, have seen some of the eyebrow-raising issues faced by the vehicle and some horror stories about their dealership's response and expertise in addressing them. I am trying to keep it all in perspective knowing that these types of forums tend to over-represent bad experiences over positive ones.
- It appears to me that the most frequent significant issue boils down to the UConnect system having significant issues being the "brain" of the PacHy. I have ready all of the forum threads I can on the issue and haven't yet been able to get a clear answer to this question: Have UConnect OTA (Over the Air) updates made UConnect a stable platform after the initial reported issues? Or are folks still experiencing issues with the latest installed software?
- There are plenty of reports of issues within the first 500 or so miles (the dreaded red turtle, sudden loss of power, etc) - but once a PacHy is beyond that - say to 5000 miles, are there any common issues experienced in the standard warranty mileage?
- Are there any key questions I can use with the dealer that would help me differentiate whether this is on of the minority "trouble PacHys" vs. a reliable one?