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2017 Pacifica Touring L gas
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Discussion Starter · #1 ·
Whelp! I was looking forward to a road trip with my sons, all camping equipment is packed for 3 weeks in National Parks.

Our FIRST night from home, the Malfunction Indicator Light started blinking & dinging, the car began vibrating/rough when I would push the gas pedal, and overall power seemed to be lessening. As soon as I could I got off the highway and stopped. My car idled way too hard. We stopped at a hotel. That was Friday night. Saturday I slowly drove .5 miles to a Pep Boys to have it looked at. They said that cylinder #2 is mis-firing and suggested that I take it to the dealer because there is a bulletin about this known issue with Pacifica & it might be more than just the coil that needs service.

We are missing our reservations in Yellowstone National Park. I’m heartbroken. And I’m not sure if this vacation is going to happen at all now.

Anyone know what the Chrysler bulletin says or how long I might be stuck here? Should I drive a rental home? (Driving a rental on vacation - it would have to be comparable in size - would be $2,500+.) Will a dealer prioritize my car at all since I’m not at home? I’m feeling very stuck & sad. Thanks for any input you have.

btw, my Pacifica has ~77,000 miles.
 

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Model Year:
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Welcome to the forums. Sorry is is under these circumstances.

As far as any prioritization of your issue at a dealer, unfortunately that is going to be up to the individual dealer you run into. Especially with the extra precautions required for Covid-19, their time may be fully allocated with no leeway to 'squeeze' anyone in. But on the other hand, with the Covid situation, many vehicle owners may be hesitant to go to a dealership for work on their vehicles and the dealership may have time available.

Please let us know how you make out.
 
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White 2020 touring + S - 20" tires -all black inside
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I just drove from Florida to Oregon, we rented a 2019 Grand Caravan for 511.00 from enterprise car rental, we had it for 8 days, insurance included!
We bought a 2020 Pacifica Touring L+ in Oregon and drove it back to Florida.
I was really worried about the hot engine temperatures, but they go away at 70 mph and I monitored it all the way there.
I would rent a mini van and keep the vacation going, then drop off the van when you're done and pick yours up at the dealers.....
I wish you well.><>
 

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I just drove from Florida to Oregon, we rented a 2019 Grand Caravan for 511.00 from enterprise car rental, we had it for 8 days, insurance included!
We bought a 2020 Pacifica Touring L+ in Oregon and drove it back to Florida.
I was really worried about the hot engine temperatures, but they go away at 70 mph and I monitored it all the way there.
I would rent a mini van and keep the vacation going, then drop off the van when you're done and pick yours up at the dealers.....
I wish you well.><>
AGREE. The Grand Caravan is the same size.
Want to add that Pep Boys is not a particularly quality source. They MAY have defined the error code properly, not so sure about there being a service bulletin on it.
Look up dealers near where you are and pick the one with best ratings, and see what they have to say.
 

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2017 Pacifica Touring L gas
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Discussion Starter · #5 ·
I just drove from Florida to Oregon, we rented a 2019 Grand Caravan for 511.00 from enterprise car rental, we had it for 8 days, insurance included!
We bought a 2020 Pacifica Touring L+ in Oregon and drove it back to Florida.
I was really worried about the hot engine temperatures, but they go away at 70 mph and I monitored it all the way there.
I would rent a mini van and keep the vacation going, then drop off the van when you're done and pick yours up at the dealers.....
I wish you well.><>
Wow!! You got quite a deal! What I found through USAA & Travelocity was a lot more expensive, but I’ll definitely look again. Thanks!
 

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2017 Pacifica Touring L gas
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Discussion Starter · #6 ·
Welcome to the forums. Sorry is is under these circumstances.

As far as any prioritization of your issue at a dealer, unfortunately that is going to be up to the individual dealer you run into. Especially with the extra precautions required for Covid-19, their time may be fully allocated with no leeway to 'squeeze' anyone in. But on the other hand, with the Covid situation, many vehicle owners may be hesitant to go to a dealership for work on their vehicles and the dealership may have time available.

Please let us know how you make out.
Thank you. I got the van towed to the dealer - will update when I hear something!
 

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2017 Chrysler Pacifica LX
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36 Posts
seems this has been a few days. Curious how your trip turned out, I really wouldn't trust pepboys, it would be helpful if you posted the actual trouble codes which came up. a consistent misfire on a single cyclinder is usually a clogged injector or coil pack. Not having your maintenance history doesn't help. I'm assuming you've had your regular tune up, plug replacement, filter replacement etc.
 

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Whelp! I was looking forward to a road trip with my sons, all camping equipment is packed for 3 weeks in National Parks.

Our FIRST night from home, the Malfunction Indicator Light started blinking & dinging, the car began vibrating/rough when I would push the gas pedal, and overall power seemed to be lessening. As soon as I could I got off the highway and stopped. My car idled way too hard. We stopped at a hotel. That was Friday night. Saturday I slowly drove .5 miles to a Pep Boys to have it looked at. They said that cylinder #2 is mis-firing and suggested that I take it to the dealer because there is a bulletin about this known issue with Pacifica & it might be more than just the coil that needs service.

We are missing our reservations in Yellowstone National Park. I’m heartbroken. And I’m not sure if this vacation is going to happen at all now.

Anyone know what the Chrysler bulletin says or how long I might be stuck here? Should I drive a rental home? (Driving a rental on vacation - it would have to be comparable in size - would be $2,500+.) Will a dealer prioritize my car at all since I’m not at home? I’m feeling very stuck & sad. Thanks for any input you have.

btw, my Pacifica has ~77,000 miles.

What Bulletin is this? I just took my pacifica in and they said the #3 cylinder head needs to be replaced. Misfire, then coolant got in. Upwards of $5k to fix, seems very out there
 

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What Bulletin is this? I just took my pacifica in and they said the #3 cylinder head needs to be replaced. Misfire, then coolant got in. Upwards of $5k to fix, seems very out there
I am not saying that is impossible, but a cracked cylinder head is very unusual....
How many miles on it?
Can you rescue your car from there??? GET ANOTHER OPINION.
 

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Model Year:
2018
Gas / Hybrid:
gas
Trim:
Touring L Plus
What Bulletin is this? I just took my pacifica in and they said the #3 cylinder head needs to be replaced. Misfire, then coolant got in. Upwards of $5k to fix, seems very out there
If that is what they told you, I would definitely get your van out of there. There are only 2 cylinder heads on our vehicles.

How many miles on your vehicle? This may be covered under the power train warranty.
 

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Whelp! I was looking forward to a road trip with my sons, all camping equipment is packed for 3 weeks in National Parks.

Our FIRST night from home, the Malfunction Indicator Light started blinking & dinging, the car began vibrating/rough when I would push the gas pedal, and overall power seemed to be lessening. As soon as I could I got off the highway and stopped. My car idled way too hard. We stopped at a hotel. That was Friday night. Saturday I slowly drove .5 miles to a Pep Boys to have it looked at. They said that cylinder #2 is mis-firing and suggested that I take it to the dealer because there is a bulletin about this known issue with Pacifica & it might be more than just the coil that needs service.

We are missing our reservations in Yellowstone National Park. I’m heartbroken. And I’m not sure if this vacation is going to happen at all now.

Anyone know what the Chrysler bulletin says or how long I might be stuck here? Should I drive a rental home? (Driving a rental on vacation - it would have to be comparable in size - would be $2,500+.) Will a dealer prioritize my car at all since I’m not at home? I’m feeling very stuck & sad. Thanks for any input you have.

btw, my Pacifica has ~77,000 miles.
Filing a class action suit against Chrysler, Autonation et al, so looking for victims of these lemon cars.
 

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I just drove from Florida to Oregon, we rented a 2019 Grand Caravan for 511.00 from enterprise car rental, we had it for 8 days, insurance included!
We bought a 2020 Pacifica Touring L+ in Oregon and drove it back to Florida.
I was really worried about the hot engine temperatures, but they go away at 70 mph and I monitored it all the way there.
I would rent a mini van and keep the vacation going, then drop off the van when you're done and pick yours up at the dealers.....
I wish you well.><>
Filing a class action suit against Chrysler, Autonation et al, so looking for victims of these lemon cars.
 
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