Good Evening,
On 1/22/20 my radio (8.4 uConnect) was diagnosed as no longer functional by the dealer (black screen and error codes reporting no contact with radio) and was told a replacement would be ordered. The dealer told me they would let me know when they had an idea of how long it would take to receive a replacement. It has been almost 3 weeks now and I have not been able to get an update. I contacted ChryslerCares over a week ago and still have not received any sort of update.
Has anyone else had a dead uConnect 8.4? And if so, how long did it take to receive the replacement?
On 1/22/20 my radio (8.4 uConnect) was diagnosed as no longer functional by the dealer (black screen and error codes reporting no contact with radio) and was told a replacement would be ordered. The dealer told me they would let me know when they had an idea of how long it would take to receive a replacement. It has been almost 3 weeks now and I have not been able to get an update. I contacted ChryslerCares over a week ago and still have not received any sort of update.
Has anyone else had a dead uConnect 8.4? And if so, how long did it take to receive the replacement?