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My new 20019 Pacifica has an issue with the door lock when I unlock it with the key or the remote or even touch that little tab on the door handle it makes a ratcheting sound like it's unlocking three or four times when it should do it once?
Has this happen to anybody else?
 

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Never heard of that. The dealer needs to fix it.
 

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My new 20019 Pacifica has an issue with the door lock when I unlock it with the key or the remote or even touch that little tab on the door handle it makes a ratcheting sound like it's unlocking three or four times when it should do it once?
Has this happen to anybody else?

Good Afternoon esavman,

We're sorry to hear about this happening to your vehicle! Have you had a chance to make an appointment with your dealer? If you would like additional assistance once that appointment has been made, please send us your VIN and we can help.


Lamar
Chrysler Social Care Specialist
 
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