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Discussion Starter #1
2017 limited with Uconnect hand dual rear screens. Every time we start the car with the DVD playing the screen skips and has static and the sound will skip for the first 10 to 15 minutes until the car warms up and then the problem stops. Can anyone make any sense of this?
 

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My first guess is that there could be an issue with the dvd or the dvd drive being dirty. What happens with:
1). A different dvd?
2). No dvd?
3). Try a cleaning dvd if it does not matter which dvd is in the drive.

That will narrow down at least where the fault lies dvd or dvd drive.
 

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I do not believe this is related to the DVD drive as it happened to other forms of media and with multiple DVDs. Also a key point is that the issue will resolve after driving for about 15 or 20 minutes. This makes no sense to me if it was a defect in the DVD player. It will reoccur every time I start the car for a new trip. Very frustrating as the media system was a major reason for me buying this vehicle
 
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