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Discussion Starter · #1 ·
I'm opening a new thread per the mod's suggestion :smile2:

I usually don't get Extended Warranty but in this case with all this "new" technology, is it worth it and does Chrysler's extended warranty adequately cover hybrids since they are fairly "new" to this?

Thinking of adding the 5yr/100km warranty but I don't expect anything to go wrong within this time frame.
 

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I'm opening a new thread per the mod's suggestion


I usually don't get Extended Warranty but in this case with all this "new" technology, is it worth it and does Chrysler's extended warranty adequately cover hybrids since they are fairly "new" to this?

Thinking of adding the 5yr/100km warranty but I don't expect anything to go wrong within this time frame.
I was debating getting the ext warranty too but wasn't sure what the terms were or the cost. I had reached out to my dealership but haven't heard back in 2 weeks.
 

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We got the extended warranty. It's a Chrysler, I'm assuming it will pay for itself soon enough.

Generally my family has had bad experiences with American cars and reliability so we've been buying Japanese and German cars for a while and have never looked back. The Pacifica Hybrid was enough to woo us back to buying an American car but not without much trepidation - hence the extended warranty. Fingers crossed we won't regret giving the Big Three a second chance.
 

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I'm opening a new thread per the mod's suggestion :smile2:

I usually don't get Extended Warranty but in this case with all this "new" technology, is it worth it and does Chrysler's extended warranty adequately cover hybrids since they are fairly "new" to this?

Thinking of adding the 5yr/100km warranty but I don't expect anything to go wrong within this time frame.
Wonder why another thread? Well, as I had stated before reminder to go online and shop here for a mopar extended warranty....go to Zeigler and can use " Damon2 " for the promocode to get a 200.00 discount. Or call Bob Cline 866.943.7778. I worked a deal out with him to offer this promo to this forum. The lifetime bumper to bumper maxcare is about 2595.00, but they may be less, certainly less than most dealers or even calling Chrysler mopar warranty direct.

[email protected]
Obtaining A Genuine Manufacturer Warranty Quote Is Easy!
Zeigler Chrysler Ford
1186 E M-89
Plainwell MI 49080
 

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I don't normally buy extended warranties, but I'm strongly considering it because this is a Chrysler, first generation, with an electric motor and a lot of technology. If I can get a lifetime bumper to bumper in the $2k range, I'll probably take advantage of it.
 

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Discussion Starter · #6 ·
I'm in Canada so I can't buy from Ziegler after searching so it looks like I need to get this from the dealer. They only offered 5yr/100km but thinking lifetime is worth it. But again, all this is useless if their warranty does not adequately covers hybrids which this is new to them. Judging how they launched this product, I'm not sure dealers know how to deal with it. The dealers I spoke with didn't have a clue what options were included, how the rebates work so I'm finding out now. Stupid of me not to find this forum and the experience with Chrysler so far has been sub-par. Not a good first impression. And like Mike above, I haven't bought an "American" brand in a long long time.
 

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We got the extended warranty...
Which one, how much and where? Yes, too bad we don't have the insurance/warranty selection the US does. I didn't know we could buy a warranty anywhere other than from Chrysler.
 
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Does anyone know who issues the warranties sold by Ziegler. A bumper to bumper warranty for life of vehicle for mid 2K is a pretty good deal. Most of the time wear items like brakes and BATTERIES are not covered but since this battery is an integral part of the vehicle would it be covered?
 

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Does anyone know who issues the warranties sold by Ziegler. A bumper to bumper warranty for life of vehicle for mid 2K is a pretty good deal. Most of the time wear items like brakes and BATTERIES are not covered but since this battery is an integral part of the vehicle would it be covered?
The battery should already be covered for 10 years by the default manufacturer warranty; 15 years in some states.
 

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Mike, and anyone else who currently has the extended warranty, does the warranty require scheduled maintenance (oil change, fluid change, filter change, etc.) be performed by a Chrysler dealer? I too am considering the extended warranty for my new Pacifica Limited I took delivery on last Monday. I generally keep a vehicle for 10 years and 100K+ miles. My last vehicle was a 2007 Honda Odyssey. Before that I had a 1998 Plymouth Voyager and a 1989 Dodge Caravan. I went with the Honda in 2007 only because I absolutely hated the uncomfortable stow-n-go seats. I'm glad Chrysler improved them.

BTW, thanks to this forum I saved another $1000 using the Sam's Club discount. I read about it Saturday morning before my scheduled pick-up on Monday.
 

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I talked with Zeigler before I bought the warranty and they told me as long as I did the maintenance and kept the records and receipts I would be fine. I asked them specifically about if I did the work myself and they keep the records and receipts and things would be good.
 

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Without reading all the fine print and trying to simplify the question, is there anything NOT covered in the unlimited lifetime extended that is covered by the standard issue 3/36 bumper to bumper from factory?
I believe paint and interior trim/fabrics are not covered by the Maximum Care extended warranty. But those things are covered by the 3/36 factory warranty if the problem is found to be a defect.
 

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Chrysler used to have an unlimited warranty no mileage and for as long as you owned the car. I see that's gone now.
Where are you seeing that it's no longer available? Or is that what a dealer is telling you?
 

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My concern is with the newness of the vehicle design. It's commonly believed (though I'm not aware of any concrete evidence) that the first model year after a major design change tends to have reliability issues, since there are issues they may not discover until the vehicle has been in production for a while (which they then address in subsequent years). Of particular concern for me is the transmission—the way it's described as "innovative" is both exciting and scary. Chrysler also doesn't have a good historical reputation for reliability.
 
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